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Pop up out of no where?!

  • @jloc14

    Participant

    Hello,

    I am using the latest BP and WP and once I click on something at a random time a pop up appears in a new window. How is this happening?!! The site that pops up is “www.maturemeet.com” is this a plugin issue? It needs to go asap. Any suggestions?

    Thank you
    J

Viewing 7 replies - 1 through 7 (of 7 total)
  • @bphelp

    Participant

    @jloc14
    What theme are you using as well as plugins? Sounds kinda like you may have got a theme from somewhere other than a reputable place and maybe it has some java-script that is causing this. Have you tried switching themes to Twenty Twelve or bp-default and deactivated all plugins other than BuddyPress?

    @jloc14

    Participant

    I have just started using a new theme I purchased a couple weeks ago. Its the Sweet Date Theme from Themeforest, a legit company. Before I was using the BP Default theme and never had this problem. I am using all BP plugins (8) and others like Wanguard, Mail From, Akismet, W3 Total Cache, All In One SEO, and Sitewide Newsletters.

    @bphelp

    Participant

    @jloc14
    Have you tried reverting back to bp-default to see if the issue persists? This is basic troubleshooting procedures. This way you can isolate if it is a theme issue.

    @jloc14

    Participant

    Yup I tried that and nothing happened. It happens randomly when making a click. I told support of the theme but they said that’s strange and could be a plugin issue. Weird.

    @jloc14

    Participant

    It just happened again with christianmingle.com popping up this is crazy

    @bphelp

    Participant

    @jloc14
    So if you reverted to bp-default and nothing happened that should tell you right there that it is a theme issue! I would make a complaint to them and request they fix this immediately or you expect a prompt refund!

    @jloc14

    Participant

    Ok, hopefully they can fix it I like this theme. Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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