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[Resolved] Profile Fields Error!

  • @aelalfey

    Participant

    Hi,

    I am running WordPress 4.5.3 and just upgraded from Buddypress 2.6.1.1 to 2.6.2 and that is when my problem started to show up. I was able to update my Extended profile fields with no problems but when i try to do that now i get this error “There was a problem updating some of your profile information. Please try again.” The change take effect but i get the message above. Also i created about 11 profile groups but when i checked extended profile for my users from the admin panel i found all the created profile groups plus one more group with no content to it called “Social” which i didn’t create and i can’t even find it under Profile fields tab.

    Any ideas?!

    Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • @r-a-y

    Keymaster

    There was no change to the Extended Profiles component in BP 2.6.2.

    Also i created about 11 profile groups but when i checked extended profile for my users from the admin panel i found all the created profile groups plus one more group with no content to it called “Social” which i didn’t create and i can’t even find it under Profile fields tab.

    Sounds like a plugin conflict. Did you also install or upgrade some BuddyPress plugins during your BP 2.6.2 upgrade? If so, deactivate those plugins and try to replicate your issue again. Also, try a different theme like twentysixteen since some themes try to add some of their own BuddyPress customizations, which may not work properly.

    @aelalfey

    Participant

    Thank you for your help. Problem solved. It was a theme issue. I use buddyboss theme “Sensei”. Just applied the theme update and the problem solved.

Viewing 2 replies - 1 through 2 (of 2 total)
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