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Profile view tab is not displaying profile details


  • Mangesh Nadekar
    Participant

    @mangeshnadekar

    Hi Team,

    I am using Buddypress(version 5.1.2),
    BuddyPress Xprofile Custom Field Types(version 1.1.5) and Avada child theme with Avada theme(version 6.2.1).

    On my website’s current buddypress setup, user profile view tab is not displaying profile details(i.e. blank) unless user saves profile details once after logging-in.

    Note : 1) No css issue

    Kindly provide possible solutions on above issue.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Mangesh Nadekar
    Participant

    @mangeshnadekar

    Hi Team,

    I am waiting for response on above issue from you guys.


    Mangesh Nadekar
    Participant

    @mangeshnadekar

    Hi Team,

    Also I am using s2Member Pro(version 200301) plugin for user registration.

    After registration through s2Member Pro form and setting up password, user profile view tab is not displaying profile details(i.e. blank page) unless user saves profile details once after logging-in.

    In admin section, Name field under (Extended Field => Basic Details) of BuddyPress Xprofile Custom Field Types plugin is empty after user registration.


    Mangesh Nadekar
    Participant

    @mangeshnadekar

    s2Member Pro Settings => https://tinyurl.com/yx66vz2u

    Extended Field => https://tinyurl.com/v6g6vnd


    shanebp
    Moderator

    @shanebp

    Did you try some basic debugging? Checking error logs etc?
    https://codex.wordpress.org/WP_DEBUG

    Did you try deactivating s2Member Pro and see if the issue persists on reg?
    Did you try deactivating BuddyPress Xprofile Custom Field Types and see if the issue persists?
    Did you try switching to a different theme and see if the issue persists?

    Your issue is almost certainly due to your setup or some combination of plugins and/or theme.
    It is highly unlikely that it is due to BP.


    Mangesh Nadekar
    Participant

    @mangeshnadekar

    Thanks for your reply.

    I have done all the suggested following things

    => Did you try deactivating s2Member Pro and see if the issue persists on reg? ====> Yes, issue persists

    => Did you try deactivating BuddyPress Xprofile Custom Field Types and see if the issue persists? ====> Yes, issue persists

    => Did you try switching to a different theme and see if the issue persists?====> Yes, issue persists

    I have debugged all the possible things for current issue in my current setup but still i am facing same issue.

    I have contacted with S2member pro support team as well, they are saying issue is not from their end.

    It may be buddypress issue because Name field under (Extended Field => Basic Details) is created as you installed buddypress plugin.

    I thing, BuddyPress Xprofile Custom Field Types plugin should not be responsible for this issue.

Viewing 5 replies - 1 through 5 (of 5 total)
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