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Seems my entire forum section is gone? [NSFW]

  • @johnnyscience

    Member

    Ok for some reason all of my forum links are no longer working…

    I didnt change anything either.

    Does anyone know what I can do to get my forums back?

    You cant even reach them if you go through the group either…

    ?

    Thanks.

    http://www.PunkRockPrincess.com

Viewing 25 replies - 1 through 25 (of 27 total)
  • @djpaul

    Keymaster

    Either you, or your web host, must have changed something; did you install a new theme, plugin, update to a newer version? etc

    What is in your web server’s error log after you visit a group’s forum?

    @johnnyscience

    Member

    No I havent changed a thing at all lately…

    I dont know the answer to your question about the web server’s log, how would I find out?

    I’ve been doing automatic backups with Automatic WordPress Backup v2.0-RC1 that then stores it on Amazons Cloud

    Ideas on how to fix it?

    @hnla

    Participant

    There is likely too little information for any of us to be able to help in any great detail, can you try contacting your host and asking if they can provide a copy of your error log?

    @johnnyscience

    Member

    Yeah no problem, I’ll try to get that for you now

    Any other information I can give you to help you help me?

    @johnnyscience

    Member

    Ok, I couldnt see anything within my Error Log inside of my Dashboard with HostGator, so I’ve contacted their customer support & they’ve created a ticket to hopefully get me the error log.

    Any other ideas in the mean time? What file are all of the forums kept in so I could possibly see if the Forums folder is still there?

    I should also probably look into the Automatic WordPress Backup v2.0-RC1 backups that were created on the Amazon Cloud?

    @boonebgorges

    Keymaster

    This sometimes happens if your bb-config.php file is missing or incorrect, and BP can’t find your bbPress database information. The error logs will tell you whether that’s the case.

    @johnnyscience

    Member

    Ok I have the file, how can I upload it here?

    @johnnyscience

    Member

    ?

    @johnnyscience

    Member

    Ok I have the file, how can I upload it here?

    @hnla

    Participant

    Upload what file? the error log? That’s really for you to read through and ascertain whether there are any entries pertaining to BBpress. If there are you could copy a few lines of that log to a post here but not the whole log which will likely be very large, but if you do mask out any directory path details as this is information that doesn’t need to be public.

    Also check your BB config file it should have the same DB connection details as your main config.

    @johnnyscience

    Member

    I have my log file, I downloaded it off of my server. I really dont know what to look for to see what my forums are now missing…?

    Quote:
    Also check your BB config file it should have the same DB connection details as your main config.

    – what is the DB connection?

    Where exactly is the BB config file?

    @johnnyscience

    Member

    anyone?

    @johnnyscience

    Member

    Ok I was looking in my Dashboard under my Automatic WordPress Backup and I have about 12 different back ups, all the way till the end of july.

    But if I use one of these backups, do I lose all of the work I’ve done since then?

    And what happens to the members that have signed up since then? Will I lose them?

    @hnla

    Participant

    bb-config.php is found if you look in your doc root, that’s the top level directory that serves your WP site.

    bb-config should have the same DB connection strings as your wp-config file, also found in the same directory.

    As a rule of thumb ‘Backups’ will tend to roll something back to the state it was at the given date for that backup file, so you need to think about what the backup files actually contain and whether you want to revert to one of them, taking into account the possible data loss that it will result in (at this stage I wouldn’t rush into reverting to a backup just yet)

    @johnnyscience

    Member

    Ok so I found and pulled both the bb-config & the wp-config files.

    But what exactly is a DB connection string that I should be looking for inside of each file?

    @johnnyscience

    Member

    Anyone?

    @hnla

    Participant

    connection strings are the details for the DB connection i.e the DB name, user, domain, pwd, easy to spot near the top of the file. Both files should carry the same details.

    @johnnyscience

    Member

    Ok so I took a look at both of them & see that they are different!

    This may take some explaining:

    I worked with a couple of developers to setup my WP/BB site and was paying them a monthly fee for their servies & included in this was a hosting plan that was under their “wing” so to speak so everything was given a lab1006 tagline/domain to lay claim that it was ME.

    Then I broke off on my own and moved all files to another hosting plan with hostgator.

    So all of the new stuff is the (**** you see.

    So on my bb-config.php I see:


    define( 'BBDB_NAME', '**************' );
    /** MySQL database username */
    define( 'BBDB_USER', '***********8' );
    /** MySQL database password */
    define( 'BBDB_PASSWORD', '***********' );
    /** MySQL hostname */
    define( 'BBDB_HOST', 'localhost' );
    /** Database Charset to use in creating database tables. */
    define( 'BBDB_CHARSET', 'utf8' );
    /** The Database Collate type. Don't change this if in doubt. */
    define( 'BBDB_COLLATE', '' );

    But on my wp-config.php I see:

    define('DB_NAME', '***************');
    /** MySQL database username */
    define('DB_USER', '*************');
    /** MySQL database password */
    define('DB_PASSWORD', '***************');
    /** MySQL hostname */
    define('DB_HOST', 'localhost');
    /** Database Charset to use in creating database tables. */
    define('DB_CHARSET', 'utf8');
    /** The Database Collate type. Don't change this if in doubt. */
    define('DB_COLLATE', '');

    There may be other errors between the two, but I spotted this right away & wanted to point it out and get headed in the right direction.

    So what exactly do I need to do in order to get my forums back up & running?

    Thanks for all the help.

    @hnla

    Participant

    Right that’s hugely significant set of events you DIDN’T recount to us. You have to be very clear about events and you were asked the question very early on as to changes made if any and you responded in the negative.

    As you can now see the details in these two files are NOT the same and need to be adjusted.

    It might have been wise to use one of those developers to make the move for you all things considered, then you might not have had this problem arise.

    @johnnyscience

    Member

    Sorry I guess I didnt mention it because when I did the move, everything else was completely fine – I dont know why this would have been left behind?

    I would have had the developers do it but it would have cost more money & thats why I had to cancel with them, my budget is bone dry right now. Plus it gave me an opportunity to really get a hands on experience & learn a lot.

    So on my bb-config.php I see those two areas that has lab1006, and I just need to replace that with the new one.

    I also see this at the bottom of the bb-config:

    $bb->uri = "http://74.54.128.67/~lab1006/wp-content/plugins/buddypress/bp-forums/bbpress/";

    Do I just need to replace http://74.54.128.67/~lab1006 with http://www.PunkRockPrincess.com

    Then everything should work fine?

    @johnnyscience

    Member

    Ok I changed the two lab1006 to jscience and also changed this:

    $bb->uri = "http://www.punkrockprincess.com/wp-content/plugins/buddypress/bp-forums/bbpress/";
    $bb->name = " Forums";

    And then uploaded the new bb-config.php file to the server & yet it’s still redirecting me to the main page when I try to go to http://www.punkrockprincess.com/forums

    ?

    @hnla

    Participant

    btw you really now need to go and change your DB details, perhaps should have mentioned that , but you don’t ever expose db details like user and passwords on a public site.

    when you’re secure again try running through the forum setup procedure from the backend using the existing setup option

    and also visit the WP permalinks page under ‘Settings’ to ensure that the rules are flushed.

    @hnla

    Participant

    I have edited your post with connection details and replaced the sensitive stuff with ‘*’ but the post has been public for a while so you are best advised to request new details be set or change them yourself if possible then update those two files.

    @johnnyscience

    Member

    Ok thanks, I’m looking into changing everything now.

    I’ve been talking with the help desk at Hostgator & they said this:

    Andrew Mi: You need to pull the files for the forum install. I only see the wordpress files there.

    So I’m currently downloading a back up from August 1st right now to my computer, what files do I need to pull for the forum install?

    Quote:
    when you’re secure again try running through the forum setup procedure from the backend using the existing setup option

    and also visit the WP permalinks page under ‘Settings’ to ensure that the rules are flushed.

    Ok sorry I’m not following this, so I need to run the Forum Setup procedure, but where is the “Backend” and where is the setup option from there?

    Thanks.

    @johnnyscience

    Member

    Ok I’m not sure if that guy knew what he was talking about because he had me move the Forums folder from themes/Lab-headlines to public_html & that just really screwed everything up

    So I guess I’m just confused, are my forums there or not? Because I changed the bb-congif.php & wp-config.php to all of the same info & yet it still isnt loading on punkrockprincess.com/forums ?

Viewing 25 replies - 1 through 25 (of 27 total)
  • The topic ‘Seems my entire forum section is gone? [NSFW]’ is closed to new replies.
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