Topic: Site broken after auto-upgrade to 1.5.4 · BuddyPress.org

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Site broken after auto-upgrade to 1.5.4

@jcollier

Participant

12 years, 10 months ago

The auto upgrade notice appeared. I clicked on upgrade to 1.5.4.

Partway through, the upgrade process stopped. I waited 5 minutes. Nothing.

I went to the home page in Chrome

The website encountered an error while retrieving http://DOMAIN.COM/. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

Everything is down, even the backend, although I followed the onscreen instructions exactly.

Could someone point me to instructions about completing the upgrade?

Viewing 4 replies - 1 through 4 (of 4 total)

@jcollier

Participant

12 years, 10 months ago

I rolled back the database and the files to just prior to 1.5.4 upgrade and the site is back. Will be awaiting news to see if others have the same problem or how I might troubleshoot this particular issue; specifically: what might cause an upgrade to halt in the middle.

@johnjamesjacoby

Keymaster

12 years, 10 months ago

At the risk of having your site be down again, are you able to duplicate this? Can you detail exactly at what step your site went down?

@jcollier

Participant

12 years, 10 months ago

I will be happy to try to replicate when we have a development space set up. In the meantime, I am working on a production prototype (requiring login).

I can say, though that I had clicked on the “Install Upgrade Now”, and the interface had changed to the “Update Plugin” screen. The status text updated …

Removing the old version of the plugin…
Plugin updated successfully.
Reactivating the plugin…

… up to “Reactivating the plugin” and it was there that action halted.

Again, I’ll try the upgrade again in our upcoming development environment and will report.

@johnjamesjacoby

Keymaster

12 years, 10 months ago

Odd. All of that happens outside of BuddyPress’s control, and more involves WordPress, your server, and WordPress.org plugin repository that serves you the zip file of the updated package. During that time, BuddyPress does not run any update scripts or routines at all.

Viewing 4 replies - 1 through 4 (of 4 total)

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