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Still having problems with registration page; unable to create the new user page

  • @shaquana_folks

    Participant

    9 years, 6 months ago

    Hello everyone,

    I’m still struggling with getting my registration form to work and I’m pretty much stuck right now as far as what to do next. I’ve looked at tons of tutorials, looked online for solutions, and even spoken to various tech support representatives and still came up short to not resolving this, so I’m hoping that someone can help me through here.

    I’m trying to get that page to work for my http://www.myloopnetwork.com website. Everytime I fill out the form, it keeps taking me right back to that same registration page and doesn’t create that new user profile page for me. It would still just show up on the screen like this:

    The registration screenshot

    Anything that anyone can do to resolve this issue would be greatly appreciated. I have the WordPress 4.2.2 and the BuddyPress 2.2.3.1 version, and I’m using the Magnus WordPress Theme, the 1.6 version.

    Also, is there a good plugin that anyone can recommend for me to use that will be compatible to the recent BuddyPress version as well as allowing users to upload a profile picture?

Viewing 13 replies - 1 through 13 (of 13 total)

  • @henrywright

    Moderator

    9 years, 6 months ago

    Hi @shaquana_folks

    It sounds as though the problem is related to your theme. Do you see the problem happen with TwentyFifteen activated?

    @shaquana_folks

    Participant

    9 years, 6 months ago

    Hello @henrywright

    Thank you so much for replying back so quickly. And yes, I even tried it with the TwentyFifteen theme (which is currently at the 1.2 version). In addition, I just noticed that my BuddyPress plugin has an upgrade to now 2.3.0 so I went ahead and updated that as well. So when I tried filling out the registration page again, it still did the same thing even with that WP default theme. Any suggestions on why that’s still happening?

    @henrywright

    Moderator

    9 years, 6 months ago

    Which plugins do you have activated?

    @shaquana_folks

    Participant

    9 years, 6 months ago

    Akismet (Version 3.1.1)
    bbPress (Version 2.5.7)
    BuddyPress (Version 2.3.0)
    Contact Form 7 (Version 4.1.2)
    Contact Form Shortcode (Version 0.9)
    Jetpack by WordPress.com (Version 3.5.3)
    MOJO Marketplace (Version 0.6.0)
    SZ-Google (Version 1.8.9)
    W3 Total Cache (Version 0.9.4.1)
    WordPress Importer (Version 0.6.1)
    wp responsive photo gallery (Version 1.0)
    iFlyChat (Version 2.9.2)

    @shaquana_folks

    Participant

    9 years, 6 months ago

    Sorry I forgot to tag you in the previous message @henrywright

    Activated plugins from my end:

    Akismet (Version 3.1.1)
    bbPress (Version 2.5.7)
    BuddyPress (Version 2.3.0)
    Contact Form 7 (Version 4.1.2)
    Contact Form Shortcode (Version 0.9)
    Jetpack by WordPress.com (Version 3.5.3)
    MOJO Marketplace (Version 0.6.0)
    SZ-Google (Version 1.8.9)
    W3 Total Cache (Version 0.9.4.1)
    WordPress Importer (Version 0.6.1)
    wp responsive photo gallery (Version 1.0)
    iFlyChat (Version 2.9.2)

    @henrywright

    Moderator

    9 years, 6 months ago

    The problem might be coming from one of these. Try deactivating them all and then reactivating one-at-a-time to see which one introduces the problem.

    @shaquana_folks

    Participant

    9 years, 6 months ago

    @henrywright

    So as I deactivated all the plugins (except the BuddyPress and bbPress plugin) I noticed this error message from my Dashboard just now about the bbPress plug in. Could that be the one that causing the registration page to not work?

    @henrywright

    Moderator

    9 years, 6 months ago

    Possibly, but it may be unrelated. In order to investigate that particular message, try opening a topic on the bbPress support forum

    @shaquana_folks

    Participant

    9 years, 6 months ago

    Okay @henrywright, I’ll check about that error message with that bbPress plugin through their forum.

    So I did what you recommended and turned off all the plugins (including the bbPress plugin) where I only have the BuddyPress plugin activated, with me still using the TwentyFifteen theme, went ahead and filled out the registration form once more, and it still took me right back to that registration page with my same information filled out that I did but left the password boxes empty and this is all still showing up each time the page loads up instead of creating the new user profile or redirecting me somewhere else.

    @henrywright

    Moderator

    9 years, 6 months ago

    That’s quite odd and it shouldn’t be happening. Do you have any custom code in your functions.php or bp-custom.php files?

    @shaquana_folks

    Participant

    9 years, 6 months ago

    Yeah it is @henrywright and I’m not sure what I’m doing wrong if it’s from my end. As far as I know,I don’t have any custom code in my functions.php file, but is it possible if you can look it over for me if I copy and paste it into a new message (The only thing is it’s a lot of coding in this particular PHP file though)? Because you probably can catch a weird coding that I might have overlooked; I really don’t want to start messing around with the coding and risk messing up the functions.php file all together. Also, exactly in what folder would I be able to find that bp-custom.php file at? Because I looked from my hosting plan back end when I logged in and I only see this bp-settings-functions.php in the “buddypress > bpsettings” folder.

    @shaquana_folks

    Participant

    9 years, 6 months ago

    Hello @henrywright, was just trying to reach you for a follow up as to why my registration page is still not working, because I’m still running into the same issue of the users not being created, even while I’m still on the Twenty Fifteen theme with only the BuddyPress plug in (now at the 2.3.1 version) and the W3 Total Cache (still at the 0.9.4.1 version) activated. Also, I went and checked the backend from my hosting plan provider (as well as talked to a representative of my hosting plan service) and noticed that there was a lot of errors listed for my sites, including the myloopnetwork.com link). The representative I spoke to said that all the other errors listed have been resolved because he said he doesn’t see any other error messages on those that are listed in the error log. The only one he said he still sees on there (and I just realized this as well) was this message:

    PHP Warning: strstr(): Empty needle in /hermes/bosweb26d/b246/ipg.sjfgraphixcom/myloopnetwork/wp-content/plugins/buddypress/bp-core/bp-core-filters.php on line 781

    Could this be the reason why the registration page is still not working? Because I never did any changes to that bp-core-filters.php file, I’ve only been working on the post pages and customizing my website theme. Please let me know what else I need to do to resolve this. My hosting plan server is iPage (which uses NGINX), running a 5.0 PHP version. I hope this additional information helps out.

    @shaquana_folks

    Participant

    9 years, 6 months ago

    Sorry @henrywright, this keeps happening when I put in the actual URL of my site, the link shows up differently. I don’t know why it keeps doing that in this forum.

    The correct URL link to my website: http://www.myloopnetwork.com

Viewing 13 replies - 1 through 13 (of 13 total)
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