Skip to:
Content
Pages
Categories
Search
Top
Bottom

Unable to Join Groups – Button Click Does Nothing


  • Kokiri
    Participant

    @kokiri

    Hi BuddyPress Support,

    I’m experiencing an issue on my BuddyPress site where users are unable to join any groups. When they attempt to click the “Join Group” button either on the groups directory page or within the individual group page, nothing happens. There is no error message or feedback, and the user isn’t added to the group.

    Here are a few details about my setup:

    WordPress Version: 6.6.2
    BuddyPress Version: 14.1.0
    Theme Used: Vikinger

    I’ve already tried the following troubleshooting steps without success:

    Deactivated all plugins except BuddyPress to check for conflicts.
    Switched to a default theme (like Twenty Twenty-Three).
    Cleared cache and tested in multiple browsers.

    I would appreciate any help or insights on resolving this issue. Please let me know if you need further information or logs to help diagnose the problem.

    Thanks in advance for your assistance!

    Best regards,

Viewing 19 replies - 1 through 19 (of 19 total)

  • Venutius
    Moderator

    @venutius

    Check for Javascript errors in your browser console (right click on the page and select “inspect”. and see if any errors show there that may give a clue.

    Have you enabled the debug log in WordPress? If not, I recommend you install Developer debug tools, which will let you enable and view it, as well as providing a wide range of other debug and configuration tools.


    Kokiri
    Participant

    @kokiri

    Got a link to the plugin?


    Venutius
    Moderator

    @venutius


    Varun Dubey
    Participant

    @vapvarun

    @kokiri, these are your demo groups created using a plugin or imported data, or are they newly created groups manually?


    timdavid01
    Participant

    @timdavid01

    @kokiri

    It sounds like you’ve already taken some great troubleshooting steps. Since the “Join Group” button isn’t functioning, I would recommend the following:

    Check for JavaScript errors: Right-click on the page, select “Inspect,” then go to the “Console” tab to see if any errors appear when you click the button. JavaScript conflicts often cause buttons to stop working.

    Enable WordPress Debugging: You can enable the debug log by adding the following line to your wp-config.php file:

    php

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);

    This will help catch errors that might not be visible in the front-end.

    Check group creation method: If your groups were created using a plugin or demo import, try creating a new group manually to see if the issue persists. Sometimes imported data can cause conflicts.

    If none of these resolve the issue, it could be helpful to explore potential theme conflicts with BuddyPress or review any customizations you may have made.


    troopleader
    Participant

    @troopleader

    I’m using Vikinger too and having this exact same problem! Did you ever find out what is causing the issue? I’m also having issues with the time in notifications being -6 hours. Are you having that issue too?


    Kokiri
    Participant

    @kokiri

    It sounds like you’re experiencing issues with the same theme, but the theme’s developer believes there’s no problem. I have not come up with a solution yet.


    troopleader
    Participant

    @troopleader

    I haven’t come up with a solution to the time difference yet; however, I found out that the join groups button is just basically double clicking. I don’t know why, but it is working now for me. Finicky but working.


    Kokiri
    Participant

    @kokiri

    @troopleader

    How’d you manage? I can’t even get mine to even do that.


    Youzify
    Participant

    @kainelabsteam

    You can try to change the Vikinger theme to the default WP theme (Twenty Twenty One, etc). And check again if the issue is solved or not. If the issue is solved, I think you need to update your Vikinger theme to the newest version. You need to contact the Vikinger author too regarding this.


    Kokiri
    Participant

    @kokiri

    The developer has said “We don’t have any other reports of this and weren’t able to reproduce it.”.


    @troopleader

    Make sure to make a ticket so they can get this fixed.

    You can find the ticket system here: https://odindesignthemes.ticksy.com/submit/


    troopleader
    Participant

    @troopleader

    OK, so I figured mine out! It is located in the Paid Memberships Pro – Settings – Levels. When you are setting up or editing a level, scroll to the very bottom and open “Other Settings”. Set the “Unlock BuddyPress:” to “Yes, give members access to specific features.” Then start clicking yes or no on which features you want them to have access to. There is one option that says “Joining Groups” (of course set it to yes). The default setting when you make a new member level is “No – lock all access to BuddyPress”.

    After I made those changes to every single membership level it started working. I hope this is all that is wrong with yours. I’ve had a heck of a time setting this site up. Most of my problems have been solved with tweaking settings in hidden corners of the site. I’m working on the gamipress and had to restore from backups twice. I kept screwing up the badges and quests. I wanted two types of badges and two types of quests, but the theme just doesn’t support it without me having to stumble around a bunch of code. I’m not that competent! LOL!


    Kokiri
    Participant

    @kokiri

    @troopleader

    Thanks for the detailed explanation! I tried those steps, but unfortunately, it didn’t work for me. I made sure to adjust the ‘Unlock BuddyPress’ settings under each membership level and set ‘Joining Groups’ to ‘Yes,’ but users are still having issues joining groups. It seems like there might be another underlying issue on my end. Any other suggestions or tweaks I could try?

    I totally feel you about the frustrations with tweaking settings and themes—I’ve had my fair share of stumbles too! Good luck with Gamipress, and thanks again for your help!


    flexn74
    Participant

    @flexn74

    Same problem.

    WordPress 6.2.2
    Buddy Press 14.1.0
    Theme Vikinger
    PHP 8.3


    Kokiri
    Participant

    @kokiri

    The developer has said “We don’t have any other reports of this and weren’t able to reproduce it.”.


    @flexn74

    Make sure to make a ticket so they can get this fixed.

    You can find the ticket system here: https://odindesignthemes.ticksy.com/submit/


    flexn74
    Participant

    @flexn74

    I solved this bug by downgrading Buddypress to 12.4.0
    I wonder if it would work for you too!


    Kokiri
    Participant

    @kokiri

    @flexn74
    How did you go about doing so?


    flexn74
    Participant

    @flexn74

    1. Remove your BP Plugin
    2.Download here

    BuddyPress 12.4.0 Maintenance Release


    3. Install


    Kokiri
    Participant

    @kokiri

    Your solution ended up fixing the same issue for me @flexn74 so thank you very much for your fix! Hopefully Buddypress fixes this!

Viewing 19 replies - 1 through 19 (of 19 total)
  • You must be logged in to reply to this topic.
Skip to toolbar