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Updated 4.0.1. and buddypress not working.

  • @yanner11

    Participant

    10 years, 1 month ago

    My programmer doesn’t know how to fix it. I need a seasoned developer in wordpress and buddypress to figure this out. I need this fixed immediately as our training and whole livelihood of the business depends on the forums.

    Issue: After updating to WordPress 4.0.1., groups and individual topics no longer works. When I click on a forum topic, it gives me an error “[an error occurred while processing this directive]” or an “http 500 internal server error”. ie. http://www.forexartofwar.com/groups/price-alert/. Please help. Everything was working fine before the update.

    I have vaultpress and just learned that they did not back up WP core files. So I’m in a jam now. Can’t revert to what it was before.

    I would like someone to either figure out why it’s generating the error and restore the buddypress functions 4.0.1. Otherwise, can we reinstall the previous version (I think it was 3.8.5.) and make it work for the time being? All the data is there. There just seems to be a conflict. This is a sound solution but I’m not skilled enough to do this and don’t want to cause more problems like bringing down the whole site.

    Please help!

    Please skype me: milliefxtp

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

  • @djsteveb

    Participant

    10 years, 1 month ago

    deactivate all your plugins, switch to twenty twelve theme. reactivate buddypress pluing. Check if your groups work.

    If so – then reactivate plugins one by one and see if it still works.

    If it works with all your plugins and twenty twelve theme then it is your custom community theme.

    Hope that helps…

    @yanner11

    Participant

    10 years, 1 month ago

    Thanks djsteveb. So after I ran into this problem, I also updated my test site with similar setup. That ran fine at 4.0.1 with custom community theme and same plugins without errors. I’m just not sure what is causing the problems at this point.

    @djsteveb

    Participant

    10 years, 1 month ago

    @yanner11 – did you disable all plugins and switch themes and see if buddypress works?
    Not sure all the plugins you are using.. but sometimes disabling them all, then re-enabling them after enabling buddypress will fix things… but if you do not know if it is a plugin or theme thing – you are kind of flying blind.

    I would do the disable as outlined above and see if it works without the theme, or maybe you will find that enabling plugins one by one there is a particular plugin that is causing the issue.

    With some plugins in my experience after an update there may be the need to go to your permalinks settings, change permalinks to a different setup, save. Then change permalinks back to your original setup and save again.

    In most if you run through these steps your issue will be resolved.

    @yanner11

    Participant

    10 years, 1 month ago

    @djsteveb – thanks again for your input. I panicked and reverted the update… went back to WP 3.8.5. The front end is now working fine, but I just discovered another big issue just now. I went into FTP, wanting to change my homepage. When I went into the custom community theme folder (my active theme), the folder appears empty. When I try to restore the files, they would start uploading and then disappear again. I looked at the file attributes of the folder, and it’s set different than my other theme folders. When I tried to change it, it says permission denied.
    I have a backup service and the backups still have all the files. When I go into dashboard editor, it says “Oops, no such file exists!”. What do I need to do at this point to restore the site properly?

    @hnla

    Participant

    10 years, 1 month ago

    @yanner11 this is tending to veer off from the purpose of this forum to help with BP issues, you may be best addressing server questions to your hosting support?

    You might try logging into your hosting account control panel and seeing how things look from whatever file manager is provided.

    btw if you have vaultpress you should be able to revert back and out of any issues not sure why you couldn’t?!

    @yanner11

    Participant

    10 years, 1 month ago

    @hnla you’re right. I’m sorry for posting that here. Called the hosting support and got the problem fixed. Vaultpress doesn’t back up WP core files. This has definitely be a learning lesson. Thank you both for helping.

Viewing 6 replies - 1 through 6 (of 6 total)
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