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Uploading Group Cover Image


  • Engine44
    Participant

    @engine44

    4 years, 3 months ago

    I have the latest versions of WP and BP. My site is on localhost. When I try to upload a group cover image I keep getting the following error message:

    “There was a problem uploading the cover image.”

    I’ve tried several times with different images. Thanks for any help.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Engine44
    Participant

    @engine44

    4 years, 2 months ago

    UPDATE: I changed the theme from Site Origin Vantage to WP 2020. Still couldn’t upload cover image.


    shanebp
    Moderator

    @shanebp

    4 years, 2 months ago

    Open your browser’s inspection tool and then the console and check for javascript errors.


    Engine44
    Participant

    @engine44

    4 years, 2 months ago

    Thanks for your response. The Console is showing no errors. Interestingly, I can easily load a Cover Image to the Profile section of BP. But the same image returns an error when trying to load it to the Group section. I would think the programming is the same for both sections.


    Engine44
    Participant

    @engine44

    4 years, 2 months ago

    I just downloaded BP to a different website and am having the same problem. I wonder if this has anything to do with the recent WP upgrade?


    Engine44
    Participant

    @engine44

    4 years, 2 months ago

    I looked at the HTML. It seems identical when comparing the Profile image loading and the Group image loading. If one works the other should also work.

Viewing 5 replies - 1 through 5 (of 5 total)
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