You appear to be double posting, see User Profile Cover Image not uploading in the Iphone Safari Browser.
The difference is the other topic specifies the Safari browser. Is this isolated to the Safari browser or do other installable browsers have this same issue as well? Additionally, what theme is being used on the website?
Just so you know, I don’t have an Iphone, so I’ll have to check and see if someone on the team has one and can duplicate this issue.
Issue Description:
The functionality is working correctly on all other browsers and devices; however, the issue occurs only on the Safari browser.
We are currently using the BoldGrid theme.
I was able to locate someone with an iPhone and I wasn’t able to duplicate the issue you described:
With:
- WordPress 6.9
- BuddyPress 14.4.0
- Twenty Eleven theme
- iPhone 16 Pro
- ios 26.2 <- Safari browser
Steps:
Pressing the “Select your file” button produces the following selections:
- Photo Library
- Take Photo or Video
- Choose file
Selected and uploaded a photo from the “Photo Library” which uploaded successfully, i.e., “Your new cover image was uploaded successfully”.
