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Why is the UX of buddypress.org/support so bad?


  • timrourke
    Participant

    @timrourke

    9 years, 11 months ago

    Not trying to be mean, but seriously, it’s nearly impossible to find the ‘create a new post’ link on the support page.

    Also, why on earth do search results show a whole first post from the returned series of threads? Makes it nearly impossible to quickly scan through a list of returned posts to find the content you’re looking for. The search results should ONLY include the name of the original post and 200 or so characters from the relevant search result, IF that.

    Finally, while I’m ranting, it would be incredibly helpful to add dividers or typographical rules/hierarchy to the buddypress.org documentation ‘subpages’ panel. Just toss in an HR after each list item, right now it looks like they all run together, lol. Can’t read them at all.

Viewing 4 replies - 1 through 4 (of 4 total)

  • bp-help
    Participant

    @bphelp

    9 years, 11 months ago

    @timrourke
    I agree that it should be easier to find and should be very obvious. New visitors on buddypress.org probably won’t realize that you have to hover over the “BuddyPress.org” link to the left of the “My Sites” link to find the “Create New Topic”link. Hopefully in the future this will be changed.


    timrourke
    Participant

    @timrourke

    9 years, 11 months ago

    Thanks for your support. I already feel like an idiot for being so bad at programming. Not being able to find the ‘help me’ button made me feel worse. 🙂


    Hugo Ashmore
    Participant

    @hnla

    9 years, 11 months ago

    it would be incredibly helpful to add dividers or typographical rules/hierarchy to the buddypress.org documentation ‘subpages’ panel

    And that is exactly the sort of thing that is being worked on as part of the codex initiative, you can see what is proposed by following posts on bpdevel, the BP development blog. It does take time to get changes, even to this degree, tested and pushed up to the production site, bp.org is actually a more complex site setup than might be realised and it’s codebase handles all the BP and bbP sites and access is very limited to these sites as they run on WP servers and time is quite tight for the lead developers.

    BP Trac has a current ticket and patches addressing a few issues one of which is the Codex page menu to both introduce a sectional page menu and typographical styles to denote parent/child links so things are clearer


    timrourke
    Participant

    @timrourke

    9 years, 11 months ago

    Thanks, Hugo. I don’t doubt that you’re all very busy, and I appreciate your time responding to me.

Viewing 4 replies - 1 through 4 (of 4 total)
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