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[BP 1.7.1]"My Profile" fields not showing up on sign-up page

  • Avatar of smartmwp
    smartmwp
    Participant

    @smartmwp

    Hi,
    I recently updated Buddypress to 1.7.1 and users are having sign-up problems.
    1. because of lots of spam registrations, before upgrading to 1.7.1 i had set new user as Subscriber from General Settings.
    2. After upgrading Buddypress to 1.7.1 the “My Profile” Fields are not showing on the Sign-Up page.
    3. So, I changed new user registration to Contributer in the settings.
    4. After doing this also, the sign-up page is blank. I tried to change to a new page, that also was blank.
    5. I have put a sign-up form provided by my theme, but no email and password is being sent to a new user.

    Please help and Thanks in Advance!
    Sonia

Viewing 5 replies - 1 through 5 (of 5 total)
  • Avatar of bp-help
    bp-help
    Participant

    @bphelp

    @smartmwp
    By default new users are set to subscriber’s so why did you have to set it?
    Is the profile fields you want for registration placed in the base profile which shows up automatically on registration? If you added those fields to a new field group which is secondary then it only shows after the user has activated and logged in to their account and go’s to edit their profile in this secondary field you may have created.

    Avatar of smartmwp
    smartmwp
    Participant

    @smartmwp

    Hi bp-help,

    Thanks so much for replying! My default setting was contributor (roles – add/edit posts, participate in forums, and BP activity). Because of spams I changed it to Subscriber (Only BP activity, no adding posts). The profile fields I am talking about are in the base/primary field only. Even the base fields are not showing up – even name and email! Nothing, just blank. I had to add my own sign-up form using a shortcode to that page to at least show the name and email fields, and that is not working either.

    Many Thanks
    Sonia

    Avatar of bp-help
    bp-help
    Participant

    @bphelp

    That is strange and not default BP behavior so you need to supply more info on your setup. I see you have already stated using BP 1.7.1 so what version of WP? What plugins and theme are you using? Have you tried the basic troubleshooting procedures by deactivating all plugins other that BP and reverting to bp-default or twenty twelve theme to see if the same issue persists?

    Avatar of smartmwp
    smartmwp
    Participant

    @smartmwp

    Hi, I have the latest version of wordpress and all other plugins. Buddypress was working fine with all these other plugins and theme before till Sunday! It has happened only in the last 5 days or so. I deactivated all plugins except buddypress and still its not working. It was working with BP 1.7 so I will try and revert back.

    Avatar of smartmwp
    smartmwp
    Participant

    @smartmwp

    My present theme is incompatible. Switching to twenty eleven theme on my locally hosted site worked. Was having this same problem on locally hosted testing website too.

Viewing 5 replies - 1 through 5 (of 5 total)

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