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Problems with new BuddyPress site

  • Avatar of woodygoulart
    woodygoulart
    Member

    @woodygoulart

    I set up a site using BuddyPress http://jadiweb.com/defend and I have consistently received emails from people who have experienced difficulties registering and logging in. One user who registered apparently was automatically marked as a “spammer” but the person is a legitimate user and not a spammer. There is no documentation about how an administrator can unmark some user as a “spammer” and there should be documentation for a feature in BuddyPress such as this one. Such difficulties for the users make me question whether BuddyPress was the correct choice for running a site like this. Any help would be appreciated–especially in documentation about how to unmark someone as a “spammer” in the Dashboard.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Avatar of woodygoulart
    woodygoulart
    Member

    @woodygoulart

    I tested the BuddyPress registration process by registering as “test” but using an actual email address of mine. This “test” user was also automatically marked as a “spammer” and that automatic marking of any user as a “spammer” is a problem. BuddyPress should look into why this automatic marking of a user as a “spammer” happens, and also provide clear and specific instructions for administrators to undo the marking of “spammer” whenever (as in this case) the marking of a user as a “spammer” is clearly an error.

    Avatar of woodygoulart
    woodygoulart
    Member

    @woodygoulart

    I now understand from my test user registration that all users must reply to an authentication email that they receive after registering to be a user on a BuddyPress site. If a user for any reason does not respond to that automated email to authenticate their registration, that user will be marked as a “spammer” and thus they will be unable to participate in that BuddyPress site.

    Perhaps this procedure should be explained directly in the BuddyPress documentation somewhere so that administrators will understand what to expect with BuddyPress?

Viewing 2 replies - 1 through 2 (of 2 total)

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