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You Do Not Have Sufficient Permission To Access This Page

  • Avatar of TheSeoGuy
    TheSeoGuy
    Participant

    @theseoguy

    http://www.claverton-energy.com – running WordPress since 2008. In Dec 2012 I was asked to rebuild it, enhance its features, including installation of BudyPress etc.

    PROBLEM: an item I have not been able to solve is that users with Admin access can log in, but cannot access the default Admin page. However, they are able to use the Edit option when viewing a page whilst logged in.

    I’ve read through numerous forum posts on WordPress.org and other sites, and tried solutions others have found, but have not solved the problem. Some ‘solutions’ have created additional setbacks! Trying to force a database upgrade resulted in all user’s passwords ceasing to work, requiring manual resets via MySQL… :-)

    Over the past month;
    – the site has been successively upgraded to 3.5.0 and then to 3.5.1
    – wp-admin / wp-includes directories have been replaced with fresh copies to eliminate possibility of a corrupt file
    – wp-config has been replaced with latest version
    – Database “repair” run from Cpanel
    – checked for “curly” quotes in user meta-data
    – site used standard wp_ table prefixes
    – disk space is not an issue
    – max memory use test shows +80mb which seems ok
    – directory / file permissions are 755 / 644 respectively throughout

    And yet, the problem persists…

    An additional / presumably related issue: whilst the Super Admin can access all WP Admin areas, including plugin sub-pages. However, the BackupBuddy plugin does NOT show the menu subpages, and entering the URL for those gives that same “you don’t have permissions to access that page” error! Deactivating & deleting it and adding it back via FTP does not resolve that problem.

    NB: The underlying problem pre-dates the rebuild, the site now runs:
    – BuddyPress / and the Buddy theme,
    – Quick Cache
    – Stop Spammer Registrations & Confirm User Registration plugin
    – User Spam Remover
    – Wordfence security
    – BuddyPress backup

    Any suggestions on how to solve our “permissions” issues would be greatly appreciated.

    Regards
    Ben

Viewing 3 replies - 1 through 3 (of 3 total)
  • Avatar of @mercime
    @mercime
    Keymaster

    @mercime

    @theseoguy At this point I would backup database then deactivate all plugins including BuddyPress, change to Twenty Twelve and check if users with Admin access access the default Admin page. Then activate the plugins (BuddyPress and other BP plugins last) a batch at a time to determine which one/s could be causing the permissions error.

    Avatar of TheSeoGuy
    TheSeoGuy
    Participant

    @theseoguy

    Thanks for the suggestion. I’d tried deactivating / reactivating all plugins previously, but not in that sequence.

    I’ll give that a try tomorrow and see how it goes…

    Kind regards
    Ben

    Avatar of TheSeoGuy
    TheSeoGuy
    Participant

    @theseoguy

    Ok, I logged in as an “Admin” user and cannot access /wp-admin/admin.php – as before.

    I can access /wp-admin/plugins.php etc e.g. I can see all menu items – including the BackupBuddy sub-pages.

    I then;
    1 – deactivated all plugins
    2 – switched to 2012 theme
    3 logged out / logged back in – but there is still no access to admin.php, so that issue remains.

    I’ve reactivated plugins and design theme, because this is a live site with lots of visitors…

    Cheers
    Ben

Viewing 3 replies - 1 through 3 (of 3 total)

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