Topic: New user not receiving activation email · BuddyPress.org

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New user not receiving activation email

Aaron
Participant

@ofnature

6 years, 10 months ago

I’m new to buddypress. I am testing adding a new user. The new user doesn’t receive an activation email. After several hours. Still no email. None in junk or spam folder. Nothing. I heard I might have to set up WP Mail SMTP. Is that required?

Viewing 1 replies (of 1 total)

David Cavins
Keymaster

@dcavins

6 years, 9 months ago

Hi, there are a lot of reasons that email fails. There’s a current issue with non-SSL domains and Outlook.com for instance: https://buddypress.org/support/topic/buddypress-emails-not-going-out/

If you’re not receiving any emails from your WordPress site, start by testing your site setup with this plugin: https://wordpress.org/plugins/check-email/

In any case, we’ll need more detail, like what the user’s email address domain is, to help you troubleshoot.

Viewing 1 replies (of 1 total)

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