Topic: users can not be activated after registration · BuddyPress.org

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users can not be activated after registration

bluviaggiatore
Participant

@bluviaggiatore

6 years, 6 months ago

hello

my issue is : after registration , users can receive activation mail and then they click this link , new page opens , they go to the activation site , and system asks them activation key and their account can not be activated .

activation mail arrive to user : https://prnt.sc/jjy5jy

after click this link : http://prntscr.com/jjy6nb

wordpress version : Version 4.9.6

budy press version : Version 3.0.0

what I have done to solve it :

– disabled all plugins execpt buddypress : result is same
-disabled all plugins and theme ,execpt buddypress : result is same
– I noticed that there should ne ?key= on url , I have added it to url and tried it again , but situation is same

so what can I do more ?

thank you

Viewing 5 replies - 1 through 5 (of 5 total)

Paul Wong-Gibbs
Keymaster

@djpaul

6 years, 6 months ago

Are you using the new Nouveau template pack that came with Buddypress 3.0?

bluviaggiatore
Participant

@bluviaggiatore

6 years, 6 months ago

I use buddypress legacy .

http://prntscr.com/jk96di

Lars Henriksen
Participant

@adjunkten

6 years, 6 months ago

+1 – I see the same issue, FYI. I use the BP registrations options-plugin.

Thanks for your work with BP.

bluviaggiatore
Participant

@bluviaggiatore

6 years, 6 months ago

thank you very much for your help ,

ın my situation , one box appears and ask key . I have found a solution by changing email content like below ;

Thanks for registering!

To complete the activation of your account, go to the following link: {{{activate.url}}} and insert your activation key: {{key}} in the field.

with this way , users receive key as seperately and they put it in to the box .

r-a-y
Keymaster

@r-a-y

6 years, 6 months ago

It sounds like your theme needs to be updated.

View what I wrote here:
https://buddypress.org/support/topic/activation-is-not-visible/#post-273344

Viewing 5 replies - 1 through 5 (of 5 total)

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