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users can not be activated after registration


  • bluviaggiatore
    Participant

    @bluviaggiatore

    hello

    my issue is : after registration , users can receive activation mail and then they click this link , new page opens , they go to the activation site , and system asks them activation key and their account can not be activated .

    activation mail arrive to user : https://prnt.sc/jjy5jy

    after click this link : http://prntscr.com/jjy6nb

    wordpress version : Version 4.9.6

    budy press version : Version 3.0.0

    what I have done to solve it :

    – disabled all plugins execpt buddypress : result is same
    -disabled all plugins and theme ,execpt buddypress : result is same
    – I noticed that there should ne ?key= on url , I have added it to url and tried it again , but situation is same

    so what can I do more ?

    thank you

Viewing 5 replies - 1 through 5 (of 5 total)

  • Paul Gibbs
    Keymaster

    @djpaul

    Are you using the new Nouveau template pack that came with Buddypress 3.0?


    bluviaggiatore
    Participant

    @bluviaggiatore

    I use buddypress legacy .

    http://prntscr.com/jk96di


    Lars Henriksen
    Participant

    @adjunkten

    +1 – I see the same issue, FYI. I use the BP registrations options-plugin.

    Thanks for your work with BP.


    bluviaggiatore
    Participant

    @bluviaggiatore

    thank you very much for your help ,

    ın my situation , one box appears and ask key . I have found a solution by changing email content like below ;

    Thanks for registering!

    To complete the activation of your account, go to the following link: {{{activate.url}}} and insert your activation key: {{key}} in the field.

    with this way , users receive key as seperately and they put it in to the box .


    r-a-y
    Keymaster

    @r-a-y

    It sounds like your theme needs to be updated.

    View what I wrote here:
    https://buddypress.org/support/topic/activation-is-not-visible/#post-273344

Viewing 5 replies - 1 through 5 (of 5 total)
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