Confused members reply to “Private Message” notice emails
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When a member receives an email from another member through the “Private Message” feature of our member directory, the recipient member quite reasonably assumes they can simply reply to that email.
Of course, that fails because what they need to do is follow the instruction at the end to “[Go to the discussion] to reply or catch up on the conversation” using the link provided.
Is there a solution to this problem that would allow members to reply by email, or at least make this issue clear in the email notice of the private message?
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