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Activation email blocked by Mailjet


  • MissMad
    Participant

    @missmad

    5 years, 1 month ago

    Hi!

    I’ve been experiencing quite a problem since a few days: I’m using Mailjet but all the activation emails from BuddyPress are blocked (hence blocking all emails from my website). It seems like the “From” field is responsible for this.
    How can I modifiy it to get my emails send again?

    Thanks for any clue.

Viewing 2 replies - 1 through 2 (of 2 total)

  • David Cavins
    Keymaster

    @dcavins

    5 years, 1 month ago

    Various email services filter for spam in different ways, and it can be a real trick to get the activation mail to be delivered. I’ve had good luck using an API mailer like SendGrid or similar, where you can set up all the extra email supporting stuff like DKIM and SPF. Several of the popular API mailers have WP plugins, so that’s one way you can improve the delivery rates.

    If you’re asking how to resend the activation emails, you can do that by visiting your WP Admin dashboard at WP Admin > Users > Manage Signups (/wp-admin/users.php?page=bp-signups) and choosing the “Email” action with each user.


    MissMad
    Participant

    @missmad

    5 years, 1 month ago

    Well, actually the problem is with Mailjet: it seems like there’s something in the “from” field that doesn’t match their requirements.This is why I wanted to have a look at how the emails are created and try to identify the problem.

Viewing 2 replies - 1 through 2 (of 2 total)
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