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Technical Fatal Error on website (www.evirtualhub.com)


  • deedee10
    Participant

    @deedee10

    3 years, 8 months ago

    Good afternoon

    I received a fata technical error last Thursday on my site while working with your plugin. The technical team that I am hosting with has since advised me to contact Buddy press as the error occurred with your plugin and is taking up my disk allocation on the domain.

    These are the details provided to me.

    the plugin generates errors due to the template:
    PHP Warning: next() expects parameter 1 to be array, null given in /home/g0xbb53gf/public_html/wp-content/plugins/buddypress/bp-core/bp-core-template-loader.php on line 311 .
    These errors end up creating a huge error log file, which occupies the entire disk allocated for your domain.

    I am currently using WordPress 5.6.2 and Buddy Press 7.2.0. I am also using a starter template. I will really appreciate your urgent assistance as I am unable to continue modifying my site.

Viewing 9 replies - 1 through 9 (of 9 total)

  • deedee10
    Participant

    @deedee10

    3 years, 8 months ago

    Can someone please assist me, this is very important to me and it’s keeping me back from moving forward with my site.


    iamthewebb
    Participant

    @iamthewebb

    3 years, 8 months ago

    Have you tried switching to one of the standard themes?


    deedee10
    Participant

    @deedee10

    3 years, 8 months ago

    Hi, thanks for the response. No, I have not because my site is moving very slow plus I don’t believe it will fix the error log that’s sitting on the disk.


    deedee10
    Participant

    @deedee10

    3 years, 8 months ago

    In my correction iamthewebb I am actually using Astra 3.1.2


    iamthewebb
    Participant

    @iamthewebb

    3 years, 8 months ago

    I may be wrong but from other threads this error is usually theme related so this would be the quickest way to test.
    Also worth having a check through https://buddypress.org/support/topic/when-asking-for-support-2/ to ensure you’ve tried the things here, also are there any other errors in these log files or only what you have given above?


    deedee10
    Participant

    @deedee10

    3 years, 8 months ago

    Hi iamthewebb, I understand what you are saying but my concern is the error log file on my disk space that was allocated to me.

    Would changing the theme erase the log file on the disk?


    iamthewebb
    Participant

    @iamthewebb

    3 years, 8 months ago

    It shouldn’t but anything you are ever worried about losing you should be backing up.


    deedee10
    Participant

    @deedee10

    3 years, 8 months ago

    No, I think you are misunderstanding me a bit.

    When the error occurred it created an error log that is very large and it is occupying the majority of my allocated domain disk space.

    That is what I will like to get rectified, I want support to remove the error log that was created on my disk.

    Also I am using a standard theme. All I want is to get the error log removed from my disk space and also to remove buddy press which at the moment I can’t seem to remove.


    iamthewebb
    Participant

    @iamthewebb

    3 years, 8 months ago

    You can use ftp or the hosts file manager to rename the buddypress folder which will disable the plugin, I’ve never uninstalled manually so can’t advise on further steps.

    Standard themes are those supplied with wordpress, twenty nineteen, twenty twenty, etc.

Viewing 9 replies - 1 through 9 (of 9 total)
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