New member with same name says he sees correspondence of other member with same name
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I got an email from one of our members that says when he registered there was a conversation in his Inbox between a person with his name and another person, but he never had that conversation himself. To clarify, let’s say my name is ‘Frank’ and I register an account. I log in and check my messages and see there is a conversation between another ‘Frank’ and someone named ‘Anne’. But this Frank is not me.
Is this a known error? I’d really appreciate some feedback on this as this is a pretty serious problem because of privacy. Thanks.
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