I hope this is the right section to post this, if not please feel free to move it.

I am using BuddyPress 1.2.6 on the latest version of WordPress MU. And I installed BuddyDev’s Cosmic Buddy theme on to it. It seems to work fine for the most part, but there is one problem that comes and goes. It seems like new users are unable to register. This problem occured to me a few days ago once and I realized that it was caused due to a plugin malfunction, so I uninstalled that plugin and it worked momentarily.

Now, the problem’s back and new users are unable to register, yet again. I am sure that I havent installed any new plugins recently and cannot seem to find a reason for this at all. Whenever new users try registering, the page does not complete registration, it just bounces back to to the registration page.

This is becoming a huge problem for me so any help will be highly appreciated.

Thank you very much.

– Raafat
http://www.deshirhymes.com

[@suchaqd Participant 14 years ago]

Definitely try the basics of narrowing down the root of your problem. First, I’d probably download the maintenance mode plugin and let all your users know beforehand that you’ll be doing some testing in the wee hours of the late night. Then, deactivate all your plugins. Run the Default BP theme that shipping with your BP plugin, and update BP, too, if you’re not running the latest version. If everything works — registrations/postings/uploads/etc., you’ll know that it’s a plugin(s). To figure out which one(s) is the culprit, activate one by one and keep testing one by one — very labor/time intensive, but that’s usually how troubleshooting goes. Most likely, you’ll be able to figure out what’s wrong and contact the plugin developer for some pointers

[@solitaryraf Member 14 years ago]

Actually after doing such tests, i realized that the problem was users were trying to register with usernames which were invalid, no error messages showed up . So it seemed like a bug.

Now i ‘solved’ the problem by putting up a message in the registration page advising people on using only lowercase letters for the user name.

thanks for the reply though!

[@crashutah Participant 14 years ago]

I like this plugin: http://buddydev.com/plugins/bpdev-username-availability-checker/ It does a nice job notifying the users of any issues with their requested username.

[@solitaryraf Member 14 years ago]

Thanks.. works like a charm!