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Viewing 5 replies - 1 through 5 (of 5 total)

  • allenhinson877
    Participant

    @allenhinson877

    After doing some research I found another article with the same error, it was jetpack lazy load causing the issue. When enabled it doesn’t show profile picture preview when prompted to crop but when disabled it fixes it right away. Thank you again


    allenhinson877
    Participant

    @allenhinson877

    I am currently using Hostgator for my host and I have tried multiple web browsers to see if that changes anything and it doesn’t. I have again disabled all plugins and used a default theme and nothing has changed, I have activated wp_debug and nothing has popped up showing an error on this issue. Is there code that could fix this issue that I can just inject in one of the files?


    allenhinson877
    Participant

    @allenhinson877

    Is there anything anyone can think of that is causing this issue?


    allenhinson877
    Participant

    @allenhinson877

    The only code that is in those files is code that came with the theme installed. I can paste the code in here if that helps? I just don’t know why it won’t display the profile image when prompted to crop the image.

    Here is an image of what is happening when I upload a new profile photo, it also does this for the cover image.
    https://ibb.co/7bx874Y

    thank you


    allenhinson877
    Participant

    @allenhinson877

    Yes, I have tried multiple themes including twenty seventeen and it is still the same issue. I’m not sure what it is because I have also disabled all plugins as well.

Viewing 5 replies - 1 through 5 (of 5 total)
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