[@asmaajaved Participant 2 weeks, 1 day ago]

Hello emaralive,

You were right after stop working on this and working on something else I found out a file in y plugins folder that had this code.

BP_GROUPS_DEFAULT_EXTENSION set to forums

Removing it resolved my problem without using redirection 🙂

Thank you

[@asmaajaved Participant 3 weeks, 1 day ago]

copy past mistake..

I went throught the wp-config file line by line and checked also used file manager plugin to search in files and used chatgpt to create an sql query and search in the database.
And we do not have any child theme installed.

[@asmaajaved Participant 3 weeks, 4 days ago]

I do know the meaning of hiding lol. But I did not understand what you meant by hiding using base64_decode… Anyways I checked the config file and only things I see are..

define(‘WP_ALLOW_MULTISITE’, true);
define( ‘CONCATENATE_SCRIPTS’, false );
define( ‘WP_CACHE_KEY_SALT’, ‘b0b5994d928ebc6862934677f5a6568d’ );
define( ‘DISALLOW_FILE_EDIT’, true );
define(‘WP_ALLOW_MULTISITE’, true);

[@asmaajaved Participant 3 weeks, 4 days ago]

I don’t understand what you mean by hiding… but this is the environment settings I see in site health…

WordPress
Environment type —- production

and in constants I see this..

WP_ENVIRONMENT_TYPE Undefined
WP_DEVELOPMENT_MODE Disabled

[@asmaajaved Participant 3 weeks, 5 days ago]

no results

[@asmaajaved Participant 3 weeks, 5 days ago]

I checked wp-config-php and also performed a search in my root directory and there is no such line.
I also searched my database and there were no results..

[@asmaajaved Participant 3 weeks, 5 days ago]

BP_GROUPS_DEFAULT_EXTENSION — forum

This is what I see.. I also see this..

BP_GROUPS_SLUG (deprecated) — Undefined

Thanks

[@asmaajaved Participant 3 weeks, 6 days ago]

I do not know what the problem was but I figured out that this url was working on my site: https:example.com/groups/new-group/home

So I used a redirect plugin and setup a Regex Redirect…
Redirect from: https:example.com/groups/([^/]+)(/)?$
Redirect to: https:example.com/groups/$1/home

And this solved my problem.

[@asmaajaved Participant 3 weeks, 6 days ago]

Any luck???

[@asmaajaved Participant 4 weeks, 1 day ago]

Yes I am able to visit member pages. I have tried everything disabling theme changing wordpress versions. disabling all plugins..

yes I can visit just /groups/
and I can see all the groups in there. Just the individual group does not work.

[@asmaajaved Participant 4 weeks, 1 day ago]

ok no problem 🙂
Yes this is what we are not able to access: https:example.com/groups/new-group

I can delete groups from the backend but they don’t open from any where.
Thank you I will be waiting for your response.

[@asmaajaved Participant 4 weeks, 1 day ago]

hmm. I have done almost everything except making any code changes.
I actually have a test site setup. I’ll need approval from my senior to share it with you. Is there any other way I can contact you to send credentials?

[@asmaajaved Participant 4 weeks, 1 day ago]

Yes Exactly! Please tell me how to fix this.
Thanks

[@asmaajaved Participant 4 weeks, 1 day ago]

Everything is up to date so have the latest version.
I can’t share a screenshot as its a sensitive site. But the error says “Page not found”. And the page is empty.
Error log does not show any error related to this… Permalink setting is set to post Name…
And template is BP Legacy..
Theme is DIVI.

Things I have tried so far…
Resetting permalinks.
changing theme.
deleting groups page and creating it again.
Deleting htaccess and resetting permalinks to create a new one.
clearing cache.

Nothing works for me.

[@asmaajaved Participant 4 weeks, 1 day ago]

Anyone willing to help?