[@drakedoc Participant 10 years, 1 month ago]

Thank you Shane. I was facing same difficulty. Your help is really appreciated.

[@drakedoc Participant 10 years, 2 months ago]

you can read it here: https://buddypress.org/support/topic/how-to-disable-gravatar-completely/

[@drakedoc Participant 10 years, 3 months ago]

Try removing the customizations, and deactivate the plugins. This should work.
Keep posting if you have issue.

[@drakedoc Participant 10 years, 3 months ago]

Thank you..was facing the same issue.
It helped.