[@ikaraibes Participant 5 years, 2 months ago]

Thanks for your answer.
I find the issue for me, it was another plugin BP restrict (maybe outdated)

Have a nice day !

[@ikaraibes Participant 5 years, 2 months ago]

Find the issue : another plugin BP restrict (maybe outdated)

[@ikaraibes Participant 5 years, 2 months ago]

Hi,

I encounter the same issue with my dating site https://www.icharme.fr
Do you resolve the issue?
Thanks.

David

[@ikaraibes Participant 5 years, 7 months ago]

ok found the guilty : JETPACK
I desactivate one by one the plugin and when I desactivate JETPACK it was ok…
Will forward that both to Themosaurus and Jetpack support
Regards.

[@ikaraibes Participant 5 years, 7 months ago]

Thanks for the answer. Sorry I made a mistake, Themosaurus support may have say there is the same issue for standard wordpress theme…confused

Hi @icharme,

After switching theme to the default one (Twenty Nineteen), it seems that this issue comes directly from BuddyPress, another plugin or your server.
Unfortunately, we have no clue. ????‍♂️

As this issue is related with the BuddyPress plugin, it’s best if you try to reach the plugin authors.
They will be more informed and better suited to help you.

To go further, we invite you to post your request on their support forums:
https://buddypress.org/support/

We remain available for all support requests related with the use of your theme.

Best,

[@ikaraibes Participant 5 years, 7 months ago]

You can test https://icharme.fr
The site is under construction no problem to create a new user (to be delete after).
Regards