Skip to:
Content
Pages
Categories
Search
Top
Bottom

Issue with upload profil’s image (crop)


  • ikaraibes
    Participant

    @ikaraibes

    Hi,

    We are working on a new dating site with Themosaurus Theme (Gwangi v1.3.1) and it seems that an issue could be related to buddypress. We contact the support of Themosaurus who tell us to contact BuddyPress support. (no issue with twenty nineteen)

    We try to capture the discussion on Themosaurus forum :

    Regards.

    David

Viewing 4 replies - 1 through 4 (of 4 total)

  • ikaraibes
    Participant

    @ikaraibes

    You can test https://icharme.fr
    The site is under construction no problem to create a new user (to be delete after).
    Regards


    shanebp
    Moderator

    @shanebp

    > (no issue with twenty nineteen)

    Then it is obviously an issue with the Themo theme.
    Does their theme include BuddyPress templates?
    Does their theme enqueue javascript or minify javascript?

    Cropping issues are usually due to an absence or conflict re javascript.

    Until somebody with experience with that theme sees your post, it is very unlikely that any solutions will be found here.


    ikaraibes
    Participant

    @ikaraibes

    Thanks for the answer. Sorry I made a mistake, Themosaurus support may have say there is the same issue for standard wordpress theme…confused

    Hi @icharme,

    After switching theme to the default one (Twenty Nineteen), it seems that this issue comes directly from BuddyPress, another plugin or your server.
    Unfortunately, we have no clue. ????‍♂️

    As this issue is related with the BuddyPress plugin, it’s best if you try to reach the plugin authors.
    They will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums:
    https://buddypress.org/support/

    We remain available for all support requests related with the use of your theme.

    Best,


    ikaraibes
    Participant

    @ikaraibes

    ok found the guilty : JETPACK
    I desactivate one by one the plugin and when I desactivate JETPACK it was ok…
    Will forward that both to Themosaurus and Jetpack support
    Regards.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
Skip to toolbar