Forum Replies Created
I did not realize you would have to buy Eduma to test this. I would think that WordPress would have a program where plug-in developers have access to some kind of test accounts or something, where they can quickly spin up a site with specific themes or plugins, specifically for this type of issue.
Regardless, the people at Eduma went ahead and did the debugging for me. Here is the response I got from Huyen last night…
I’m so sorry.
I tried to deactivated all plugins on your site to check it.
And BuddyPress plugin is the reason why this issue came.
If I de-activate BuddyPress, then everything is fine. If this is the case, then why would BuddyPress not be the issue? If it is your determination that BuddyPress is having an issue with some other plug-in, then why would you be asking me, your customer, to debug this for you. I would think that you would want to spin up a quick test site, apply the Eduma theme, and then debug the issue from your end.
I’ll just leave this and not worry about it. If other customers run into the same problem, or if that problem starts to spread into other areas, then maybe enough angry customers will draw the attention to get this fixed. I’m not going to debug this for you.
After deactivating BuddyPress, the issue goes away. When I activate BuddyPress, the issue returns.
Did not know I could do that. Let me give that a try.
I have also reached out to WPLMS
I just switched the theme to 2019. The issue is still present. If I go to a lesson, and edit the comments in the lesson, the comments type in reverse, just as I described above.
Also, I don’t see how that URL can’t be found. I’m sitting on it right this second and here is the lower part of the text…
Please try again and please follow these repro steps…
Log into the site /wp-admin using the credentials I provided to you
Go to the LearnPress menu item
Click on Lessons – NOT Courses…Lessons (as I put it in the original issue)
Click on Download and Install the Eclipse IDE
Scroll down to the Add comment button and click the button
Now try to add a comment
I just did it again and it is broken
The same issue will happen if you try
Download and install the Java JRE or any other lesson
May 13, 2019 at 2:32 PM #437118REPLY
I’m checking it.
May 14, 2019 at 1:54 PM #437684REPLY
We checked and the reason is due to BuddyPress plugin.
With this, please contact with the main author of BuddyPress plugin. Hope they can help you solve this issue.
May 14, 2019 at 8:07 PM #437869REPLY
Can you be a little more specific as to what the problem is, so that when I reach out to them, I can provide them some guidance? What did you discover when you looked that makes you think it is BuddyPress?
I am not using any kind of translation plugin. Everything that is on the site is straight out of the box. I have not changed anything, other than the login using Captcha, but that change was made after this bug was reported.
Are you suggesting that I can switch to a different theme, but still access the LMS, and see if the comments issue still reproduces?
When I make that switch, what will happen to all the content and configurations (namely Captcha and changes to images or text) I have made in my current theme, as well as my Captcha, and WooCommerce stuff? When I switch back, will everything just magically work exactly the same as it does now, or will there potentially be corruption of assets in the DBs?
I have already opened a ticket with Eduma and they investigated and told me the issue is with BuddyPress. I have reached out to them to get clarification on exactly what they learned, but while I am waiting for a reply, I would go on the assumption that they have investigated and they may be correct. Here is the thread with them…
You can clearly see that they have told me that BuddyPress is the issue.