I’m the Founder of MyKenz. We created a website based on your plugin to connect the schools and clubs of the world and teach soft skills to the youth.
This project is very ambitious but thankfully, we have the support and help of very important international partners. The aim is to help kids and teens around the world to learn what they love but cannot find in school.
One day before launching the website to the public, we had a issue/bug on the “Post Update” feature. It works for Facebook registered users and also for manually created users (via WordPress admin dashboard), but it doesn’t work for new users who created their account through “Registration” process.
By ‘not working’ I mean that when a user tries to post an update on the Activity Feed, he sees a message : “There was a problem posting your update. Please try again”.
Our freelance Dev contacted you to help him but your advices were not enough to solve our issue.
The website is now blocked for 2 weeks and we really are in a big mess.
We really need your help to debug this urgently and apparently we cannot do it without you.
Can you please get inside the site and try to find a solution ? We contacted the devs of the template (Woffice from Alkaweb) and they couldn’t do it… They advised us to get in touch with you.