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bp-help replied to the topic How Do I Hide Extended Profile Fileds from Users in the forum How-to & Troubleshooting 11 years, 4 months ago
@nobodymove
That is always a good sign when they are responsive to support requests so I would not worry too much. He will most likely work out your issue with you! Good luck! -
bp-help replied to the topic How Do I Hide Extended Profile Fileds from Users in the forum How-to & Troubleshooting 11 years, 4 months ago
@nobodymove
Nothing out there I can find documentation on, but it doesn’t mean there isn’t. Since this plugins author is offering this plugin as a premium plugin then you should hold them to it to give you the support you need or demand a refund. As stated previously I am not familiar with the plugin or its author so you will have to wait to see…[Read more] -
bp-help replied to the topic How Do I Hide Extended Profile Fileds from Users in the forum How-to & Troubleshooting 11 years, 4 months ago
@nobodymove
Unless your comfortable editing database tables I would wait and see if the plugins author can get it fixed. Anyway that is just my suggestion. I am not familiar with the plugin or its author so I probably would not have used it in the first place but that is just how I work. If you absolutely need the plugin then you will have to wait…[Read more] -
bp-help replied to the topic How Do I Hide Extended Profile Fileds from Users in the forum How-to & Troubleshooting 11 years, 4 months ago
@nobodymove
Have you tried reverting to twenty twelve theme or bp-default theme to see if your issue persists?
If so then try bulk deactivating all those plugins other than BuddyPress and then reactivate each one individually and test if the issue you are having persists against each one of those plugins as you reactive them individually. I know…[Read more] -
bp-help replied to the topic How Do I Hide Extended Profile Fileds from Users in the forum How-to & Troubleshooting 11 years, 4 months ago
@nobodymove
This is not default behavior. Please see:
https://buddypress.org/support/topic/when-asking-for-support-2/
And supply all the info you can regarding your install!
@nobodymove
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