[@pushpakpop Participant 11 years ago]

@shubh14 ,

@mercime is right. It could be a plugin conflict.

I tried the same thing on my local site and works completely fine.

You can try it by deactivating all other plugins and switching to default wordpress themes. If still the problem persists than you should contact the support forum @ https://rtcamp.com/support/forum/rtmedia/