There were also comments about coming on to forums (not necessarily this one, but probably including it) and being attacked for asking questions. I was warned to say ‘be nice’ but I assume that people will be nice, or else won’t take the time to reply – after all, why bother if just going to be impatient and irritated.
Anyway, I wonder how users find it – do you often run into compatibility issues, or do these seem to resolve themselves with new updates? Do you often find you do have to work with code to resolve issues or you can normally figure it out with a Google Search. I’ve no intention of using any lesser-known plugins with it, so I’m thinking the most popular ones are probably compatible – or is this a false assumption?
In terms of support, I could pay the odd fiverr.com person to sort it for me, but not if it was a huge programming issue (as I imagine it would be expensive, and as I said – it’s a small (educational) business). It’s really important the forums are up more or less always (although everyone knows any software can fail at any time of course).
By ‘not a techie’ I mean I’m unlikely to be able to use code to fix issues myself, and I don’t understand many of the terms used in solutions offered on these forums…