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You can add that css code by going to Appearance > Customize and then scrolling down to “Additional CSS”. Paste the code in there and be sure to hit the “Publish” button at the top.

This is what the support team told me when they gave me that code:

This is a site-specific issue, which might be because of some coding.

The page ID div element CSS is conflicting with the footer CSS
https://prnt.sc/cc6l9bUxs1yC

A quick fix is you can try placing the below custom CSS code inside Customizer >> Additional CSS

@media only screen and (max-width:767px){
.bp-user div#page {
display: inherit;
}
}

So hopefully that code works for you as well. If not, you could always reach out to the theme developer for more help.

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This is the css solution that I used. Hopefully this helps you.

@media only screen and (max-width:767px){
.bp-user div#page {
display: inherit;
}
}

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Thanks @emaralive. The Edit Registration Date plugin did the trick.

I’ve re-tested the BP Member Export/Import plugin and I found that the exported CSV file does indeed contain a user_registered column, and it is populated with the correct dates. However, when importing the data, there is a field mapping list that does not contain a user_registered, or anything similar, option. I’ve already reached out to WBcom to inquire about this. I’ll post back here if/when I get a response, in case anyone else is interested.

Thanks again for your help!

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@emaralive, any ideas?

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@emaralive, no resolution yet. Any help would be greatly appreciated.

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Thanks @thinlizzie. Worked perfectly adding to functions.php. BTW, love your username!

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@emaralive I didn’t notice that before… guess I didn’t scroll down far enough. So I guess RTmedia must be adding the media gallery by user by default. Thanks so much for pointing that out

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Looking for the same thing. What file do I add this snippet to?

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Thanks emaralive,

I gave that a try but no change. What other info would help? I’m using WordPress 6.3.2 running Hello Elementor Child theme and have BuddyPress set to Legacy. I have Elementor v3.17.2 and Elementor Pro v3.17.0 installed and running. Does any of that help?