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“Access Denied” when clicking on Administrator Profile


  • trishahdee
    Participant

    @trishahdee

    9 years, 2 months ago

    I am new to BuddyPress. I searched everywhere but can’t find an answer to this…

    I am the administrator. I logged out and created a test user account. I logged in as the test user. When I go to Members and click on the Administrator account I get the following “Access Denied” warning:

    http://trishah.com/graphics/ss/buddypress_access_denied.jpg

    There is no captcha showing but I filled out the form and submitted it. I got a message that the admin will be informed but I have yet to receive a message in my admin email.

    I created a second regular user account and when I go to the Members page and click on that profile I can see it without getting the “Access Denied” notice.

    Why am I getting this “access denied”? How do I stop it? If it is necessary, then how do I get the form/captcha to work?

    Thank you in advance for your assistance.

Viewing 2 replies - 1 through 2 (of 2 total)

  • danbp
    Participant

    @danbp

    9 years, 2 months ago

    Please give details about your config: theme, plugin list.
    https://buddypress.org/support/topic/when-asking-for-support-2/

    On a default install, there are no restriction for visitors to see all profiles.
    Have you tested without captcha plugin ?
    Do you use a cache ?
    While testing after been connected as admin, it’s important to ensure that your brower history & cookies are cleared.


    trishahdee
    Participant

    @trishahdee

    9 years, 2 months ago

    Thank you for the reply. I apologize for not using the correct format for a support question. I will know better for next time.

    Your suggestion that I look into my active plugins found the problem. I always use “Stop Spammers Spam Control” but I guess the normal settings I use for it are causing the problem. When I deactivate it the problem goes away. I’ll work on tweaking it’s settings.

    Thank you for your help!

Viewing 2 replies - 1 through 2 (of 2 total)
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