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Activation Email

  • @modernwebmedia

    Participant

    Hi there, I cant get the activation email to send to people who register. I have the latest version of buddypress (3.2.0) and I have also installed SMTP but nothing seems to be working.. The email test works but the activation emails wont send.

    Im using Salient as the theme
    Wordpress Version: 4.9.8
    Website Link: https://staging.bridgetobiz.com

Viewing 13 replies - 1 through 13 (of 13 total)
  • @prashantvatsh

    Participant

    Hi,

    Please try these plugins : https://wordpress.org/plugins/wp-mail-smtp/ and https://wordpress.org/plugins/wp-better-emails/ to check if the mail sending is allowed there. After setting up the plugin please try to send a test mail first and if it works then try with activation email.

    Hopefully, it will help you.

    Thanks

    @modernwebmedia

    Participant

    So I have WP Mail SMTP setup already and the emails do send, the problem is that the activation email sends in a day or so, I need that email to be sent to them right away ya know?

    @prashantvatsh

    Participant

    Hi,

    Can you please talk to your hosting support about this issue? Sometimes it’s on their end and they need to check why server is taking this much time to send mail.

    Thanks

    @modernwebmedia

    Participant

    Ill ask them ! thank you!

    @prashantvatsh

    Participant

    Welcome 🙂

    @modernwebmedia

    Participant

    I asked my hosting provider and they said everything looks good on their end… Im not sure what to do.

    @prashantvatsh

    Participant

    I think now we have to just debug using these resources: https://premium.wpmudev.org/forums/topic/buddypress-does-not-send-activation-email

    @modernwebmedia

    Participant

    Yeah the thing is that the email does send but only in a day or so… there a really long delay

    @prashantvatsh

    Participant

    Hi,

    Please check this article: https://joshuawinn.com/huge-email-delays-on-rackspace-cloud-sites-dont-use-php-mail/

    Some good information is there.

    Thanks

    @modernwebmedia

    Participant

    I got it to work! I have another question though, when the user goes to their profile page and tries to add their avatar picture, it crops the image without showing it.. how can I disable that?

    @prashantvatsh

    Participant

    Try to disable lazy loading in jetpack.

    Thanks

    @modernwebmedia

    Participant

    Yesss thank you!!! I couldnt find anything that helped! Thank you so much!

    @prashantvatsh

    Participant

    Welcome 🙂 Glad to know that it helped 🙂

Viewing 13 replies - 1 through 13 (of 13 total)
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