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Activation link in email takes user to blank page


  • cyndimarie
    Participant

    @cyndimarie

    10 years, 6 months ago

    After registration, the user is sent an activation email with a link to activate their account. When clicked the link goes to a blank page (nothing except the site background image is on the page) the url is similar to this: thesite.com/?page=gf_activation&key=04ce03bce4251588

    The site is using gravity forms registration add-on, could this be part of the problem?

    I would like the activation email to send people to the login page…

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

  • Gemusli
    Participant

    @gemusli

    10 years, 6 months ago

    I am having the same issue, but my url structure looks like:

    thesite.com/activate/?key=4a5bb0e685b93cad4af90d46f81d2643

    I am being redirected to the homepage.

    Wordpress 3.9.1
    BuddyPress 2.0.1

    BBPress…KLEO theme. (I am not using Gravity Forms.)

    Users are being created and I can see the accounts in inactive status under dashboard->users->manage signups


    Henry Wright
    Moderator

    @henrywright

    10 years, 6 months ago

    Try deactivating all plugins ‘one-by-one’ to see if any are causing the issue.


    Gemusli
    Participant

    @gemusli

    10 years, 6 months ago

    I fixed my issue by downloading the alpha release off subversion (link to it is on the upper right download page) and uploading (ftp) the release files replacing the existing 2.0.1 with 2.1-alpha BuddyPress installation.


    cyndimarie
    Participant

    @cyndimarie

    10 years, 5 months ago

    I have enabled debug mode and found some errors on the activation page: see this forum post.


    cyndimarie
    Participant

    @cyndimarie

    10 years, 5 months ago

    I fixed the issue by enabling Extended Profiles in the buddypress settings. I had it disabled since I only needed very basic member functionality. And now the activation page works great.

Viewing 5 replies - 1 through 5 (of 5 total)
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