BuddyPress.org

Hello BuddyPress Support Team,

We are experiencing an issue where one administrator’s profile picture has been replaced by another user’s avatar. Here’s a detailed overview:

Issue Description:

Affected Users: Two administrators, David and myself.
Scenario: David has his own profile picture, and I have mine. To test the user experience, I logged in using a different email address via Google, which also has a profile picture associated with it.
Problem: After this test, David’s profile picture was replaced with the avatar from my alternative email account.
Steps Taken:

Verified Gravatar Associations: Checked that each email address is linked to the correct Gravatar image.
Manually Updated Avatar: Manually changed David’s profile picture, which updated correctly on his profile. However, in areas like blog posts and the ‘Users’ section, my picture still appears instead of his.
Checked BuddyPress Settings: Navigated to Settings > BuddyPress. All options are enabled except for ‘Friend Connections’, ‘User Groups’, and ‘Private Messaging’. Notably, there isn’t an option labeled “Profile Photo Uploads”.
Additional Information:

Caching: Cleared both browser and WordPress caches to rule out caching issues.
Plugins and Themes: Temporarily deactivated other plugins and switched to a default theme to check for conflicts, but the issue persists.
Request for Assistance:

We are seeking guidance on the following:

Potential Causes: What might be causing this avatar mismatch?
Resolution Steps: Are there specific settings or configurations we should adjust to prevent this from happening?
Further Support: If this is a known issue, are there patches or updates available to address it?
We appreciate any insights or solutions you can provide to help us resolve this matter.

Thank you for your assistance.

Best regards,

Johannes Castner
edit: removed email address