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Avatar crop issue

  • fredje007



    This is my situation:

    Create group
    Follow steps till Avatar
    Upload Avatar (works!)
    Then resize woth cropping
    press Crop button.
    Page starts loading and stops. I see a blank screen.
    If I refresh that page, only then, I get the succeed message and can continue the process.

    This only happens in the Create a new Group feature. Not in Change Avatar of a personal profile page.
    Does someone have clue?

Viewing 3 replies - 1 through 3 (of 3 total)

  • fredje007


    I have the feeling it has something to do with ownership of the files. When I look with Filemanager within DirectAdmin to the files in de uploads directory , for example: uploads/group-avatars/8/<ipload filesnames> I see that the folder 8 and the files names are ownership: Apache, instead of my domain username…. Any clues how to resolve this, if it has anything to do with it?

    When I look in the normal avatar folders al filenames and folders are owned by my domain user.

    It will be something like:
    $ chown domainuser:domainuser /whateverfolder/

    but you need root access via shell , be in the directory above one needing changing or specify full path /var/home/… and possible a switch to specify to do change recursively on sub-directories, so don’t try the above without checking a tutorial first.

    Do some googling on linux chown command.



    I found this issue is caused by RTmedia Plugin (former Buddypress media). Once disabled group avatars uploading went fine, once activated again group avatar uploads did not work anymore. I will post this issue on their forum

Viewing 3 replies - 1 through 3 (of 3 total)
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