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Avatar not appearing after upload


  • SciFiKriss
    Participant

    @scifikriss

    6 years ago

    Hi guys

    I am trying to upload an avatar or profile pic in a group and the image is not appearing for cropping…I have tried it on a couple of themes and all that is coming up is 1px x 1px pic.

    Can you help?

    Krissmania

    Thanks in advance

    Kriss 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

  • shanebp
    Moderator

    @shanebp

    6 years ago

    You need to narrow down the possible sources of the issue.
    Have you tried in with a WP theme like 2016 ?
    Do you have the same issue with avatars on your member profile screen?
    Have you checked your browser’s javascript console for errors? This is a good place to check for conflicts with other plugins.


    SciFiKriss
    Participant

    @scifikriss

    6 years ago

    I am only uploading on the member screen…if I do it on the User Screen through the Admin page it works fine…but my Users won’t have that option.

    Screen cap of page

    I am using a theme now that is tested with BuddyPress

    Kriss 🙂


    shanebp
    Moderator

    @shanebp

    6 years ago

    if I do it on the User Screen through the Admin page it works fine…but my Users won’t have that option.

    That tells you there is something happening on the front end.
    I’ll bet it will work if you deactivate any ‘lazy’ loader plugin or code. ( jetpack ? )
    And / or any ‘minify’ plugin or code that is affecting javascript.

    I am using a theme now that is tested with BuddyPress

    Sez who? The theme creators? Always check by momentarily switching to a WP theme like 2016.


    SciFiKriss
    Participant

    @scifikriss

    6 years ago

    Ok I have deactivated the lazy loader and it is now working.

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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