Topic: On Mobile – Avatar Sideways for some of our members · BuddyPress.org

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On Mobile – Avatar Sideways for some of our members

juliecrl
Participant

@juliecrl

11 years, 6 months ago

Hello,

Some of our members’ avatars are sideways. One of them wrote me today and she’s using a GalaxyS2 phone to upload her image. Any ideas what we can do to fix this for them?

WordPress v 3.5.1
BuddyPress v 1.7.2
Running on Genesis framework

Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

modemlooper
Moderator

@modemlooper

11 years, 5 months ago

It’s most likely an issue with an older browser. What version of android are you running?

3quid
Participant

@3quid

11 years, 5 months ago

I’m not sure if this is the problem but I have had issues similar to this in the past. It’s to do with the phone/cameras orientation and it’s EXIF data. This won’t fix the images for users who have already uploaded avatars but all subsequent image uploads should be sorted.

https://wordpress.org/plugins/image-rotation-fixer/

Let me know if that helps

juliecrl
Participant

@juliecrl

11 years, 5 months ago

@modemlooper She is running version 4.0.4 on her android phone. Do you think this is the problem?

@3quid I can take a look at that plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

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