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On Mobile – Avatar Sideways for some of our members

  • Profile photo of juliecrl
    juliecrl
    Participant

    @juliecrl

    Hello,

    Some of our members’ avatars are sideways. One of them wrote me today and she’s using a GalaxyS2 phone to upload her image. Any ideas what we can do to fix this for them?

    WordPress v 3.5.1
    BuddyPress v 1.7.2
    Running on Genesis framework

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Profile photo of modemlooper
    modemlooper
    Moderator

    @modemlooper

    It’s most likely an issue with an older browser. What version of android are you running?

    Profile photo of 3quid
    3quid
    Participant

    @3quid

    I’m not sure if this is the problem but I have had issues similar to this in the past. It’s to do with the phone/cameras orientation and it’s EXIF data. This won’t fix the images for users who have already uploaded avatars but all subsequent image uploads should be sorted.

    https://wordpress.org/plugins/image-rotation-fixer/

    Let me know if that helps

    Profile photo of juliecrl
    juliecrl
    Participant

    @juliecrl

    @modemlooper She is running version 4.0.4 on her android phone. Do you think this is the problem?

    @3quid I can take a look at that plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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