Topic: Blank page after install Buddypress 1.1.2

Blank page after install Buddypress 1.1.2

kkemenczy
Participant

@kkemenczy

15 years ago

Hi All,

I have tried to install BP 1.1.2 on WPMU 2.8.5.2 clean install.

After activate BP the blank screen appears. I have tried several reinstall without any luck.

This is a Hungarian internet provider and here is the phpinfo: http://openscope.org/phpinfo

thanks in advance your help

kalman

Viewing 25 replies - 1 through 25 (of 36 total)

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Brajesh Singh
Participant

@sbrajesh

15 years ago

have you copied the buddypress themes to themes folder and activated default theme.

Does your wpmu works before activating the buddypress.

Please have a look here

https://buddypress.org/forums/topic/when-asking-for-support

and provide more details.

kkemenczy
Participant

@kkemenczy

15 years ago

1. Which version of WPMU are you running?

2.8.5.2

2. Did you install WPMU as a directory or subdomain install?

as a directory

3. If a directory install, is it in root or in a subdirectory?

subdirectory

4. Did you upgraded from a previous version of WPMU? If so, from which version?

No, this is a clean install,

5. Was WPMU functioning properly before installing/upgrading BuddyPress?

yes, and it will work again if I remove the BP from plugin directory

6. Which version of BuddyPress (BP) are you running?

1.1.2

7. Did you upgraded from a previous version of BP? If so, from which version?

No, this is a clean install

8. Do you have any plugins other than BuddyPress installed and activated?

this is the first plugin in the system.

9. Are you using the standard BuddyPress themes or customized themes?

standard

10. Have you modified the core files in any way?

no

11. Do you have any custom functions in bp-custom.php?

no

12. If running bbPress, which version? Or did your BuddyPress install come with a copy of bbPress built-in?

no

13. Please provide a list of any errors in your server’s log files.

when the plugin activated the blank page appears and firefox try to download the php file in

+1 have you copied the buddypress themes to themes folder and activated default theme.

yes, but after activate the plugin or activate the theme first I cannot log in the admin site again

kkemenczy
Participant

@kkemenczy

15 years ago

after few test maybe I could localize the issue:

– after activate the theme and the plugin everything goes blank

– if I remove al coockies regarding the site I can see the start page as you can see here: http://openscope.org/projects/

– after login it goes blank again everything

John James Jacoby
Keymaster

@johnjamesjacoby

15 years ago

Looks like it isn’t just logging in, but your members and /blog pages white screen also. Did those files get uploaded correctly? Do you have any errors in your server error log? White screens are hard to trouble shoot, but your best source on what’s happening is in your error logs.

kkemenczy
Participant

@kkemenczy

15 years ago

Thanks for the response. Uploaded several times, I am not sure how can I be sure everything is fine with the files… but I think they are ok.

Unfortunately the apache log is empty and I have no error messages. If you need any other error log, lease let me know.

thanks

kkemenczy
Participant

@kkemenczy

15 years ago

after deeper investigation:

[Wed Nov 04 22:11:56 2009] [notice] child pid 14465 exit signal Segmentation fault (11)

[Wed Nov 04 22:11:56 2009] [notice] child pid 5428 exit signal Segmentation fault (11)

maybe this is related to my problem, so I request an apache upgrade at ISP and they will take it on next week… I will let you know the result.

Sinan Ya?ar
Participant

@syasar

15 years ago

I had the same problem on my local install, when i downgraded php5 to php4 it started to work, hope it helps to diagnose your problem…

kkemenczy
Participant

@kkemenczy

15 years ago

Thanks, I will try this, however some other plugins require php5. So this one is for diagnostics. Anyway thanks for the tip!

kkemenczy
Participant

@kkemenczy

15 years ago

After an apanche and php update at my ISP, the problem still exists. Any idea?

5408820
Inactive

15 years ago

same problem. No idea about fixing yet.

Jeff Sayre
Participant

@jeffsayre

15 years ago

@duna1921

We have no idea about your setup so we cannot offer help. See this:

https://buddypress.org/forums/topic/when-asking-for-support

5408820
Inactive

15 years ago

I said “same problem”, so copy from kkemenczy message:

1. Which version of WPMU are you running?

2.8.5.2

2. Did you install WPMU as a directory or subdomain install?

as a directory

3. If a directory install, is it in root or in a subdirectory?

subdirectory

4. Did you upgraded from a previous version of WPMU? If so, from which version?

No, this is a clean install,

5. Was WPMU functioning properly before installing/upgrading BuddyPress?

yes, and it will work again if I remove the BP from plugin directory

6. Which version of BuddyPress (BP) are you running?

1.1.2

7. Did you upgraded from a previous version of BP? If so, from which version?

No, this is a clean install

8. Do you have any plugins other than BuddyPress installed and activated?

this is the first plugin in the system.

9. Are you using the standard BuddyPress themes or customized themes?

standard

10. Have you modified the core files in any way?

no

11. Do you have any custom functions in bp-custom.php?

no

12. If running bbPress, which version? Or did your BuddyPress install come with a copy of bbPress built-in?

no

13. Please provide a list of any errors in your server’s log files.

when the plugin activated the blank page appears

+1 have you copied the buddypress themes to themes folder and activated default theme.

yes, but after activate the plugin or activate the theme first I cannot log in the admin site again

Jeff Sayre
Participant

@jeffsayre

15 years ago

@duna1921

So, I guess we can assume that you are also on the same server as the OP which would mean that you have the exact same server log files. Of course not. Have you actually checked your server’s log files to see if there are any errors?

We spend a lot of time helping others so we expect people with issues to spend a little of their time providing us with details about their own, unique operating setup.

kkemenczy
Participant

@kkemenczy

15 years ago

@Jeff Sayre

If you need any other information from me, please let me know.

Jeff Sayre
Participant

@jeffsayre

15 years ago

@kkemenczy

Have you tried deactivating BuddyPress, deleting the contents of the /wp-content/buddypress/ directory, and then reinstalling and reactivating?

5408820
Inactive

15 years ago

Jeff Sayre.

Nothing in log files.

I deleted buddypress, reinstalled it some times. Also i tried to install other languages versions, still nothing.

Even if i put error_reporting(1+2+4+; in index.php it white screen.

Jeff Sayre
Participant

@jeffsayre

15 years ago

@duna1921

Okay, just to make sure, you are running WordPress Mu and not single-version WP, correct?

Since above you indicate that this is a clean install, I would suggest starting over from scratch once more. This means deleting the MySQL DB ( I assume that there is no data worth saving since you said that this is the first time you had installed WPMU). Next, reinstall WPMU and fully test it before installing BuddyPress. Once you’ve determined WPMU is functioning properly, then install and activate BP. Choose the default BP theme. Do not install any other plugins until you have verified that BP is functioning properly.

To make sure that you install both WPMU and BP properly, read the readme.txt files that come with each application.

sybold
Participant

@sybold

15 years ago

same problem here,

I installed it clean and like the readme.txt describes.

After installing wordpress mu, it all works fine.

When activating buddypress it goes blank, i tried to load the main site and it was blank.

After deleting the cookies i can view all the pages, but when i try to login it goes blank.

so i think it’s a problem with the cookie handling/creating.

if others could test this too we maybe could isolate the problem

thanks

shane54
Participant

@shane54

15 years ago

I installed WPMU and buddypress and all work great but blogs subdomains dont work – blank page

My Apache error:

[Tue Nov 17 21:21:52 2009] [error] [client 83.16.234.122] WordPress database error Table ‘aa11935_pozy.wp_bp_xprofile_data’ doesn’t exist for query SELECT * FROM wp_bp_xprofile_data WHERE field_id = 1 AND user_id = 1 made by require_once, require_once, require_once, require_once, do_action, call_user_func_array, bp_core_setup_globals, bp_core_get_user_displayname, xprofile_get_field_data, BP_XProfile_ProfileData->get_value_byid, referer: http://trzebiatow.eu/wp-admin/plugins.php

[Tue Nov 17 21:21:52 2009] [error] [client 83.16.234.122] WordPress database error Table ‘aa11935_pozy.wp_bp_xprofile_fields’ doesn’t exist for query SELECT id FROM wp_bp_xprofile_fields WHERE id = 1 made by require_once, require_once, require_once, require_once, do_action, call_user_func_array, bp_core_setup_globals, bp_core_get_user_displayname, xprofile_set_field_data, BP_XProfile_ProfileData->save, BP_XProfile_ProfileData->is_valid_field, referer: http://trzebiatow.eu/wp-admin/plugins.php

[Tue Nov 17 21:21:52 2009] [error] [client 83.16.234.122] WordPress database error Table ‘aa11935_pozy.wp_bp_groups’ doesn’t exist for query SELECT id FROM wp_bp_groups WHERE slug = ‘plugins.php’ made by require_once, require_once, require_once, require_once, do_action, call_user_func_array, groups_setup_nav, BP_Groups_Group->group_exists, referer: http://trzebiatow.eu/wp-admin/plugins.php

can you help me? whats wrong… install was OK

chrisk2020
Participant

@chrisk2020

15 years ago

Hi,

I was experiencing a similar problem – try checking to see if there are any tables in your database starting with wp_bp:

wp_bp_activity etc etc…

I think buddypress needs these tables to work and for some reason they are not being created. I copied the database structure from a working install of BP (44 tables) into the broken install – which only had 17 tables and things seem to be working.

daygeee
Participant

@daygeee

15 years ago

Hi all,

I am also having the same problem and I am short on time with my project. I told my client I could offer him a better site for his money, and I am stuck with this problem. I have checked my database and cant find any tables for buddypress there. It is a fresh install of BP 1.1.2 on WPMU 2.8.5.2. I have tried the htaccess modifications – no change. I have reinstalled both WPMU and buddypress severally with the same problem of blank page. My webhost is hostforweb.

@chrisk2020 I was wondering how I could get to install the database manually. I don’t have a previous install.

Any help would be very much appreciated.

Thank you for the continued support by the buddypress dev team and everyone in this forum.

Paul Wong-Gibbs
Keymaster

@djpaul

15 years ago

If it wasn’t obvious, for every person who reports a problem, we need this information. Saying that you have the “same problem” is possible but unlikely.

If BP didn’t create its tables on activation, delete everything and try again — in a totally clean database (if only for testing purposes) with new files. Jeff’s elaborated on this point above. Something must have done to stop the install scripts running correctly; either a mistake on your part or an error on your server. Quite possibly if you are trying to use WPMU/BP on a virtual hosted server, you are going to quickly exceed memory and execution limits.

Manually installing the BuddyPress tables is only putting a band-aid over whatever the source of your original problem is; most likely that problem will bite you later.

daygeee
Participant

@daygeee

15 years ago

Thank you DJPaul,

I have deleted and reinstalled both WPMU and buddypress about 8 times over the past 3 days and I get the same problem.

I have gone through this thread and think the problem is not different.

I am only looking for a solution that works.

Thank you.

chrisk2020
Participant

@chrisk2020

15 years ago

Hi,

@djpaul – sorry didn’t mean to be giving bad advice just trying to give a heads up to a possible symptom/solution for frustrated folks to investigate.

the symptoms of my problem were the same as outlined in the initial post. My operating setup seems very similar to @kkemenczy and @duna1921

(On the logic that every server setup is different – which I appreciate is true, everyone seeking help – even on the same problem would need to start a dedicated forum topic?)

I have been searching for a solution for weeks – following all the advice from many threads on these and other forums. I have re-installed many times, checked .htaccess, php.ini memory, ensured mod_rewrite is working… just trying to help by posting my findings.

Paul Wong-Gibbs
Keymaster

@djpaul

15 years ago

DB tables not being created is an odd one. On a pristine, virgin WPMU setup, when installing BuddyPress and clicking ‘activate sitewide’ (or whatever it is) in the admin plugin page, it obviously tells WPMU to load this plugin on each page load from then on.

What BuddyPress does as soon as it is included (i.e. when the admin page reloads itself to show you that the ‘plugin has been activated’ successfully), is check to see if certain values exist in the wp_sitemeta DB table – i.e. bp-activity-db-version, bp-core-db-version and so on. If those aren’t set, then the SQL is run to create the database tables.

As an aside, this is what people run into when they delete the BuddyPress plugin files and DB tables in an attempt to “reinstall” BuddyPress – the tables are never recreated because those database records in wp_sitemeta still exist (so BuddyPress thinks it is still installed). Bit of a long shot but none of you have done this?