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buddypress documents

  • @alfeizar

    Participant

    Hi friends:
    I find this plugin amazing, but I have a problem.
    Documents (PDFs) cannot be viewed in Google Chrome or Edge, however, they can be viewed in Mozilla Firefox.
    Is this happening to you too?
    Thank you very much for your help and best regards

Viewing 6 replies - 1 through 6 (of 6 total)
  • @dreampixel

    Participant

    Hello @alfeizar

    Are you using the BuddyPress Docs plugin?

    @alfeizar

    Participant

    Yes, exactly.
    The problem occurs with PDF documents, which is what I am interested in publishing.
    I don’t know how to send you a screenshot so you can understand the problem.
    Thank you very much for your help.
    Regards

    @dreampixel

    Participant

    Hello again

    You can use the following site for uploading images and generating shortlinks for sharing (you can also setup expiration time on shares):

    imgBB

    In regards of the issue, it seems wierd that this is only working in the Firefox browser. Have you checked if this is because of saved cache?

    What happens if you clear both server and browser cache and try again? – or use incognito in Firefox? – is the issue still the same in this case?

    The issue I found with this plugin is that PDF’s are both working if you’re attaching them to “separate files” from the back-end. In the media gallery, you should have the option to “attach” and pick the document on the list. In this case it will return a “File not found.” message in front-end.

    If you however attach/upload the PDF from the actual “Add docs” on the front-end, then it should work.

    I have tested it in all available browsers, and works fine for me (on a pretty complex setup, with a lot of custom code and features).

    Have you done any troubleshooting in regards to check if this might be a compatibility issue with other plugins you’re using?

    Also what version og WP, BuddyPress and Docs are you using?

    Screenshot would be helpful indeed – if possible. 🙂

    Kind regards

    @dreampixel

    Participant

    Edit:

    The issue I found with this plugin is that PDF’s are not working if you’re attaching them to “separate files/already uploaded files” from the back-end. 

    @alfeizar

    Participant

    I’m actually attaching it to the frontend
    The version of Woody Press I’m using is the latest
    As a caching system I use a WordPress plugin (wp-optimize)
    I’m sending you two simultaneous screenshots from different browsers, the one on the right is Chrome

    And look at the link they generate, it’s exactly the same but with different results.
    Please tell me, I forgot to indicate in the previous message that I have Buddy Press installed on a subdomain but with the domain’s database.
    This could possibly be the problem
    And also now that it tells me so when I go to the subdomain’s media, the PDF file doesn’t appear.

    Before

    After

    @alfeizar

    Participant

    However, I do see it in the server file manager.
    server

Viewing 6 replies - 1 through 6 (of 6 total)
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