”BuddyPress is confusing”
I hear this all the time from everyone from “stupid users” to professional colleagues with 10+ years of experience in web design and UX. And I have to admit that they are right. Even I, as someone who has used BP and installed it for clients for almost 2 years, sometimes find myself on a BuddyPress site and am confused or unsure about where I am or where to post something. The Buddyvents site is a good example. It took me a long time to wrap my head around where I should be posting bug reports and feature requests… which aggravated Boris to no end (LOL… sorry Boris). I kept posting in the feed instead of the forums. And I wasn’t a member of the proper groups in order to be doing forums postings. But I didn’t know that etc. If a veteran BP user can get so confused, imagine how a newbie feels?
I think some of the main points of confusion are:
– The concept of Forums being tied to Groups (no one “gets” this)
– The serious disconnect between commenting on a blog post or forum topic in the feed vs. in the original
– @mentions (99% of users are like… WTH is that?)
Overall I think there are a number of modules (groups, forums, feed, blogging) that just don’t integrate well and there’s just too much going on. I’m just curious if these UX issues are something the team is concerned about and working on. I think BuddyPress is fantastic but I think it really needs to be streamlined and simplified and could benefit GREATLY from some simple low-cost user testing.
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