BuddyPress New User Activation Emails & Resends not working
I have an issue I need help solving.
New User BuddyPress activation emails (and resends) are being blocked by all Microsoft email services (Live, Hotmail, MSN, etc)
However, no other emails are being blocked, and activation emails and resends make it to other services like GMail.
Is anyone else seeing the same issue?
My system is using the latest version or WordPress 4.9.2 and BuddyPress 2.9.2
How I tested my WordPress site (not a multisite:)
1 – Disabled all plugins on my site.
2 – Registered for my site with standard WordPress interface using a Hotmail.com email account and received registration email from WordPress nearly instantly in my hotmail inbox.
3 – Activated Buddypress
4 – Registered with another Hotmail account and never (8 hours and counting) received activation email.
5 – Registered with Live, MSN, Outlook, Gmail, and other email accounts. Registration email makes it to ALL email services EXCEPT Microsoft.
6 – Wondering if it’s just BuddyPress registration emails, so I reset the password on existing accounts that use Live, MSN, and Hotmail wile BuddyPress is active. Password reset emails arrive no issue.
7 – Tried re-sending registration emails. They arrive at all email services except Microsoft.
8 – Disable Buddypress and try registering with Live.com email. Like step 2 I get email immediately.
9 – Enable Buddypress and try registering with another Live.com email. Registration email never arrives.
10 – Send email directly to Microsoft accounts using same email address that wordpress does, and they arrive no issue.
11 – Forward registration email from Gmail to Hotmail, and forward arrives without issue
12 – Create a new email address for my website to use to send email with, and go through above steps with same results.
Does anyone have an idea why only BuddyPress Activation emails could/would be block by only Microsoft? ALL other site emails sent to the same Microsoft email addresses go through including:
– WordPress registration emails (when BP is disabled)
– Password Reset emails
– Emails sent directly using an email client
I have also tried an SMTP mail plug-in with the same results.
I have tried the Tools – BuddyPress – Reinstall emails with same results.
Is anyone else seeing this issue?
Does anyone have any thoughts or suggestions?
Thanks in advance for any suggestions!
- You must be logged in to reply to this topic.