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[Resolved] BuddyPress plugin – missing text and corrupt database?

  • Profile photo of micasuh
    micasuh
    Participant

    @micasuh

    We have many plugins installed but recently started seeing corruption on the site. I deactivated everything and *only* activated BP 2.0.2. Here’s what the Dashboard looks like:
    corrupt Dashboard

    I cannot figure what is going on here. Have activated different themes and it’s always the same. I have reinstalled BP. I have set “debug = true” and don’t see anything useful.

    What other options can I take? I’m pretty lost.

Viewing 20 replies - 1 through 20 (of 20 total)
  • Profile photo of danbp
    danbp
    Moderator

    @danbp

    Wow ! are the menu items not showing only or also missing in the source code ?
    And as you see it’s not affecting buddypress, but WordPress.

    Suggest you ask on their forum.

    Profile photo of jf_trumpet
    jf_trumpet
    Participant

    @jf_trumpet

    When all the plugins are disabled, the dashboard is 100% visible. It is only when we reactivate BP that this happens (with all the other plugins disabled).

    This leads us to believe it is not a WP issue but a BP one.

    This is also affecting coding on the front end of the site that users need for interaction.

    Thank you for your help….

    Profile photo of Henry Wright
    Henry Wright
    Moderator

    @henrywright

    Themes can also interfere with the admin area. Which theme are you using? Does the problem happen with Twenty Thirteen activated?

    Profile photo of micasuh
    micasuh
    Participant

    @micasuh

    @henrywright, yes we have activated multiple themes including the parent and twenty fourteen and the problem persists.

    I’ve checked the wp-config.php to see if something looks screwy in there but everything seems to check out. Could this be some corruption in the database or is it more likely something on the front-end?

    Profile photo of Henry Wright
    Henry Wright
    Moderator

    @henrywright

    What makes you think the db is corrupted? In theory what you see in the screenshot could simply be caused by some rogue front-end CSS.

    Profile photo of micasuh
    micasuh
    Participant

    @micasuh

    @henrywright

    1. CSS isn’t hiding this missing text. It’s simply not loading. I inspected it to see if it was hidden. It is not.
    2. This is only happening when with the BP plugin. I’ve tested it with every other plugin and nothing else is doing this

    I can’t explain it otherwise. If it’s not any other plugin, it’s not a theme, then either it’s a virus/trojan that’s made its way onto the server or it’s DB corruption.

    Profile photo of Henry Wright
    Henry Wright
    Moderator

    @henrywright

    If only the text strings are affected, language files spring to mind. Are you using any of these to translate strings? Looks like BP strings only are affected. Could your buddypress .mo file be corrupt? (If you have one?)

    Profile photo of micasuh
    micasuh
    Participant

    @micasuh

    We do have one in /wp-content/languages/buddypress-en_US.mo and it looks like this:

    fiï4L 'aâê°
    2>%1$s posted an update in the group %2$sMembers <span>%s</span>Project-Id-Version: BuddyPress
    Report-Msgid-Bugs-To: http://wppolyglots.wordpress.com
    POT-Creation-Date: 2013-12-17 18:35:37+00:00
    MIME-Version: 1.0
    Content-Type: text/plain; charset=UTF-8
    Content-Transfer-Encoding: 8bit
    PO-Revision-Date: 2014-02-26 17:12-0800
    Last-Translator: 
    Language-Team: LANGUAGE <LL@li.org>
    X-Generator: Poedit 1.6.4
    Plural-Forms: nplurals=2; plural=(n != 1);
    Language: en_US
    %1$s postedFriends <span>%s</span>
    Profile photo of danbp
    danbp
    Moderator

    @danbp

    The mo file is a compiled file.
    If you want to use it, you have to edit the po file with poEdit or similar software.

    You say
    This is also affecting coding on the front end of the site that users need for interaction.

    Which coding are you telling about ? Are your user allowed to publish code on front-end ?

    Profile photo of micasuh
    micasuh
    Participant

    @micasuh

    @danbp

    We have previously edited the .po file with poEdit but I was just pasting the contents of the .mo file for @henrywright.

    As for front-end users interaction, I think we solved that problem. The way in which it is affecting the front-end is that button text is not appearing in some places. It doesn’t make sense.

    Profile photo of Henry Wright
    Henry Wright
    Moderator

    @henrywright

    @micasuh the .mo file is most likely being loaded from your theme’s functions.php file. Alternatively, it may be loaded from a plugin. Or, maybe even bp-custom.php (if you have one of those).

    Look for something such as the following and try removing it to see if it resolves the issue:

    if ( file_exists( WP_LANG_DIR . '/buddypress-en_US.mo' ) ) {
        load_textdomain( 'buddypress', WP_LANG_DIR . '/buddypress-en_US.mo' );
    }

    If it doesn’t resolve the problem then we know your translation file is OK.

    If you still believe the issue is a virus in your database then you could try rolling back. Do you keep database backups? But, to be honest, I’m more inclined to think this is occurring as a result of some rogue theme or plugin code.

    Profile photo of micasuh
    micasuh
    Participant

    @micasuh

    @henrywright the only plugin activated is BP. We have switched out to different themes, including Twenty Fourteen which has no reference to BP, and the problem persists. I understand what you’re saying but this can’t be a problem with every theme we’ve tried.

    I said corrupt database because I can’t find any other explanation but I know that there’s often some rogue file that’s causing these types of problems. I just wish I knew how to locate it.

    Profile photo of Henry Wright
    Henry Wright
    Moderator

    @henrywright

    @micasuh humm. Perhaps try grabbing a fresh copy of the BP plugin code? https://wordpress.org/plugins/buddypress/

    Something may have become corrupted in the actual plugin.

    Profile photo of micasuh
    micasuh
    Participant

    @micasuh

    @henrywright i already did this and same problem persists. :/

    Profile photo of Henry Wright
    Henry Wright
    Moderator

    @henrywright

    If you’re using BuddyPress 2.0.2 with WordPress 3.9.2 with no plugins activated or even installed in the plugin folder and the Twenty Fourteen theme enabled then everything should work fine as this is a tried and tested combo. The only variables left are a) your server and b) your database.

    Perhaps try rolling back your database? And also make sure there has been no changes on your server since you noticed the issue.

    Profile photo of micasuh
    micasuh
    Participant

    @micasuh

    @henrywright I think I found a pattern in that text that doesn’t render always has <?php _e( at the beginning, which is in relation to the translation file, right?

    Profile photo of Henry Wright
    Henry Wright
    Moderator

    @henrywright

    @micasuh _e( $text ) will search for the translation of $text and print it to screen. If a translation doesn’t exist, it’ll print $text. You might also come across __( $text ). This does the same but it returns instead of printing.

    So yeah, these functions are definitely related to translating.

    Profile photo of micasuh
    micasuh
    Participant

    @micasuh

    @henrywright Okay, I can verify that this problem is happening for both _e( $text ) and __( $text ). I can’t verify that it’s every single instance of this (are the Dashboard menu dropdowns also using these functions, such as Add New, Categories, etc.?)

    What does it mean that these functions render properly when I deactivate BP plugin?

    Profile photo of micasuh
    micasuh
    Participant

    @micasuh

    Figured it out. There’s a function in bp-custom.php trying to filter gettext and the domain is incorrect so it was causing all these problems. What a headache!

    Profile photo of Henry Wright
    Henry Wright
    Moderator

    @henrywright

    @micasuh great stuff, glad you found the problem in the end!

Viewing 20 replies - 1 through 20 (of 20 total)
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