Use DJPaul’s Welcome Pack 2.0:
https://wordpress.org/extend/plugins/welcome-pack/
Paul added customized emails in v2.0. Be sure to thank him!
the trouble is that this e-mail is landing in the Spam-Folder at Gmail of users.
Is there a way to avoid this ?
Many thanks,
that’s weird. I have never seen gmail “eat” a registration email. AOL is really bad at this, in my experience.
does your domain include any text that might result in it being “flagged” by gmail as junk?
no, my domain is a normal and serious one. Should not be landing in any Spam-Folder.
I remember DJ-Paul saying that the e-mail text needs to be customized which will prevent it landing in the Spam-folder. Not sure about that…. ?
Erm. I don’t recall saying that, but who knows. All gmail users, or just some you’ve tested with? Have you tried registering a brand new gmail test account?
Maybe it’s more to do with the domain you are sending the email from?
Yeah, I have tested with an existing and brand new Gmail-account.
I do not think it is related to the domain, as I have tested this with 3 different BP-installs on 3 different domains. I have also tested this on a fresh BP-install without external Plugins installed.
It is only happening with the e-mail which includes the Registration-Code. Only the e-mail which says “Activate your Account…..” is landing in the Gmail-Spam-Folder.
The other e-mail which says “Dear User, Your new account is set up…..” is NOT landing in the Spam-Folder.
Hi Ray,
the thread you are referring to is regarding a different issue.
I am running a dedicated server and I have no issues with SMTP.
Sending e-mails via BP is actually working fine, the only issue I am having is that the e-mail send via BP containing the Verification-Code is landing in the Spam-folder of the Gmail-account of the respective user.
All other e-mails send by BP are actually not landing in the Gmail-Spam-folder.
So something got to be wrong here…..
I guess this is worth a TRAC-ticket.
Many thanks,
Ahh okay, Erich! Thanks for the extra details.
It could be an issue with the email address that the activation email is sending from.
By default, the activation email tries to use the admin email option in WPMU.
If that isn’t set, it uses something like:
noreply@domain.com.
Which could be causing the activation email to go to the spam folder.
Try using the following plugin to set the email address:
https://wordpress.org/extend/plugins/mail-from/
many thanks Ray !
That “no reply” e-mail seems not to be the issue, because the second e-mail which says “Dear User. Your new account is set up.” is also being send from “noreply@domain.com”.
So both e-mails are being send from “noreply@domain.com” , but the first e-mail containing the BP-Registration-Code is landing in the Spam-folder, the second e-mail which the user is receiving is actually not landing in the Spam-folder of Gmail.
Anyway, do I need a Plug-in” in order to change the e-mail-address from “noreply@domain.com” to something different ?
Is there a way to change that somewhere in the backend without using a plugin ?
Yup, there’s a way without using a plugin if you’re using WPMU.
If you’re using WPMU, login to the WPMU admin dashboard, navigate to “Site Admin > Options” and change the site admin email to something else.
