BuddyPress.org

I’ve been using buddypress for years, but a database error has now appeared on my website (just before we’re about to do a huge launch of the new website). My hosting company WP Engine have identified that the error is coming from buddypress and recommended I seek support from a buddypress developer. Is there a way to open a ticket?

Initially they located this error and thought this would fix it, but it’s still showing and they’ve since deactivated and tested all plugins and narrowed it down to buddypress. How can I get help on this issue please??

I located the error to your wp-config.php file, which had an older character set defined,
• define(‘DB_CHARSET’, ‘utf8’);
• define(‘DB_COLLATE’, ‘utf8_unicode_ci’);
I’ve replace that old character set with the newer one below:
define(‘DB_CHARSET’, ‘utf8mb4’);
define(‘DB_COLLATE’, ‘utf8mb4_unicode_ci’);