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Email Issue: Private Messages Sent, @Mention and Comment Notifications NOT Sent


  • corbettbarr
    Member

    @corbettbarr

    12 years ago

    My BuddyPress installation sends email notifications for private messages sent via BuddyPress, but it does not send email notifications for @mentions or comments.

    I found a similar issue in the BuddyPress forums here, but it was never answered:

    http://buddypress.org/community/groups/how-to-and-troubleshooting/forum/topic/activity-reply-friend-request-email-notifications-are-not-working/

    Here are some details about my installation.

    This is a “private” install where only registered members have access to the site.

    1. Which version of WordPress are you running?
    latest version of wp – 3.3.2

    2. Did you install WordPress as a directory or subdomain install?
    subdirectory of a subdomain

    3. If a directory install, is it in root or in a subdirectory?
    subdirectory

    4. Did you upgrade from a previous version of WordPress? If so, from which version?
    have upgraded regularly for the past year

    5. Was WordPress functioning properly before installing/upgrading BuddyPress (BP)? e.g. permalinks, creating a new post, commenting.
    Yes, other WordPress email notices are sent (registration + lost passwords + bbpress notifications)

    6. Which version of BP are you running?
    1.5.5

    7. Did you upgraded from a previous version of BP? If so, from which version?
    No. This is a fresh install

    8. Do you have any plugins other than BuddyPress installed and activated? If so, which ones?
    I have deactivated all other plugins and the issue still exists.

    9. Are you using the standard BuddyPress themes or customized themes?
    Customized based on a WooThemes

    10. Have you modified the core files in any way?
    No.

    11. Do you have any custom functions in bp-custom.php?
    Yes, just to hide the admin bar

    12. If running bbPress, which version? Or did your BuddyPress install come with a copy of bbPress built-in?
    Yes, running 2.0.2

    13. Please provide a list of any errors in your server’s log files.
    No errors.

    14. Which company provides your hosting?
    Storm On Demand

    15. Is your server running Windows, or if Linux; Apache, nginx or something else?
    Linux w/Apache

    Let me know if you need any other info. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

  • Paul Wong-Gibbs
    Keymaster

    @djpaul

    12 years ago

    Do you know for certain that the emails aren’t being *sent*, or are they not bring received?


    corbettbarr
    Member

    @corbettbarr

    12 years ago

    I’ve looked in /var/log/maillog (on linux) and don’t see evidence that the messages have been sent.

    Should I look somewhere else?


    corbettbarr
    Member

    @corbettbarr

    12 years ago

    Hey @djpaul any updates on this? Other ideas or places to look for the cause?


    corbettbarr
    Member

    @corbettbarr

    12 years ago

    Anyone else have ideas on this email issue? The messages are not being sent by BuddyPress as far as I can tell. I’ve searched the maillog file and nothing shows up in the WHM mail delivery reports.

    Why is BuddyPress not sending the @mention and comment notifications?

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Email Issue: Private Messages Sent, @Mention and Comment Notifications NOT Sent’ is closed to new replies.

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