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Email not working when Extended Profile or Account Settings are on


  • siewyong
    Participant

    @siewyong

    6 years, 7 months ago

    Hi I was hoping someone could help me out here.

    When I have Extended Profile on, whole email system is not working.

    The same when I have Account Settings on, it breaks the email too.

    Any workaround for this ?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Venutius
    Moderator

    @venutius

    6 years, 7 months ago

    I’d suggest that there is another plugin that is causing this behaviour, have you tried disabling all other plugins to see if that works?


    Paul Wong-Gibbs
    Keymaster

    @djpaul

    6 years, 7 months ago

    I can’t immediately guess why enabling Extended Profile (or Account Settings) stops emails sending.

    What email are you testing in this situation, and how are you triggering it?


    siewyong
    Participant

    @siewyong

    6 years, 7 months ago

    Dear Paul,

    thanks muchly for looking into this. i tried to sign up an account and expected to see activation email coming through, but none arrives…

    I then disabled the Extended Profile and registered a new account , still no email…
    I then disabled the Account Settings and registered a new account , ok , the activation email has finally come through .

    May I please ask why is it so? thanks .

Viewing 3 replies - 1 through 3 (of 3 total)
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